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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 079200997
Report Date: 05/19/2025
Date Signed: 05/19/2025 12:18:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/05/2025 and conducted by Evaluator Laura Hall
COMPLAINT CONTROL NUMBER: 15-AS-20250505101947
FACILITY NAME:FAM CARE HOMES, LLCFACILITY NUMBER:
079200997
ADMINISTRATOR:OKPARA, CHIOMA ABIGAILFACILITY TYPE:
740
ADDRESS:1502 PEPPERTREE PLACETELEPHONE:
(925) 481-4397
CITY:PITTSBURGSTATE: CAZIP CODE:
94565
CAPACITY:6CENSUS: 0DATE:
05/19/2025
ANNOUNCEDTIME BEGAN:
11:40 AM
MET WITH:Chioma "Abigail" Okpara, Licensee/AdministratorTIME COMPLETED:
12:05 PM
ALLEGATION(S):
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Facility staff interfered with Ombudsman Program

Unauthorized construction at facility presents a hazard to residents
INVESTIGATION FINDINGS:
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On 5/19/2025, at 11:40am, Licensing Program Analysts (LPAs), L. Hall and Y. Brown arrived unannounced to deliver complaint findings for the allegation above. LPAs met with Chioma "Abigail" Okpara, Administrator/Licensee, and explained the reason for the visit.

During the investigation LPA interviewed staff and witness.

Allegation: Facility staff interfered with Ombudsman Program

W1 stated male came from side of the house after doorbell was rung and stated the facility was closed. W1 stated no one opened the front door. During interview with S1 it was stated there wasn’t a reason for the Ombudsman to visit because the facility was closing.

Continued on LIC9099C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Laura Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 15-AS-20250505101947
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
FACILITY NAME: FAM CARE HOMES, LLC
FACILITY NUMBER: 079200997
VISIT DATE: 05/19/2025
NARRATIVE
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Continued from LIC9099.

Allegation: Unauthorized construction at facility presents a hazard to residents

W1 stated during interview that hammering, drilling, sawing could be heard, dry wall was laying in the walkway, and a new door laying on the front lawn. S1 had made LPA aware of construction was going to take place. Upon LPAs arrival on May 14, 2025, LPA observed renovation being conducted in the dining area. LPA observed renovation was not affecting resident. S1 stated the landlord requested facility be returned to original layout.

S1 surrendered license to LPA during today's visit. Facility is closed.

Exit interview conducted and a copy of this report provided.

SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Laura Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2