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25 | On 08/14/2026 at 12:15PM, Licensing Program Analyst (LPA) Andrew Christy and conducted an unannounced case management visit as a follow-up to an incident report received from the facility on October 29, 2025. LPA met with Executive Director San Sor and explained the purpose of the visit.
On July 10, 2026, the Department concluded an incident report investigation regarding a facility staff (S1) slapping resident (R1) across the face resulting in facial bruising.
On July 10, 2026, the Licensee was cited for violating Health and Safety Code § 1569.269(a)(10) Enumerated rights; severability.
At the time of the case management visit on July 10, 2026, an immediate civil penalty of $500 was issued and the Licensee was informed that an additional civil penalty might be assessed based on Health and Safety Code § 1569.49(f).
The Department has concluded an analysis and has determined that a civil penalty is warranted for physical abuse. The Welfare and Institutions Code Section 15610.63 for physical abuse means any of the following: (b) Battery, as defined in Section 242 of the Penal Code. This is evidenced by the facility staff (S1) slapping resident (R1) across the face resulting in facial bruising. Police report # 25-11309 stated Officer Fred Brooks #0675 observed a deep red approximate 4-inch bruise on R1’s right cheek and some redness of R1’s right eye.
Today, August 14, 2026, the Department will be issuing a civil penalty per Health and Safety Code § 1569.49(f) for a violation that the Department constitutes as physical abuse in the amount of $10,000. However, since an immediate civil penalty of $500 was previously issued on July 10, 2026, the amount of the civil penalty issued today will be $9,500.
Exit interview conducted. A copy of the report issued. Appeal rights provided. San Sor and the signature on this report acknowledges receipt of the appeal rights, found on page two of LIC 421D. |