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25 | On 9/7/2022 at 12:40PM Licensing Program Analyst (LPA) L. Hall arrived unannounced to conduct a Case Management visit. LPA met with Ophelia Pedroso, Administrator.
While LPA L. Hall was conducting a complaint investigation (15-AS-20200317164454) on 9/7/2022. LPA requested R1's file. The facility staff was not able to produce R1's file. Per regulation records shall be maintained for a minimum of three (3) years following termination of service to the resident.
The deficiency was observed (see LIC809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiency may result in civil penalties.
Exit interview conducted. A copy of this report and appeal rights provided
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