<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 079201416
Report Date: 07/13/2026
Date Signed: 07/13/2026 01:49:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/25/2026 and conducted by Evaluator Alona Gomez
COMPLAINT CONTROL NUMBER: 15-AS-20260225212617
FACILITY NAME:STRAWBERRY HILL AT GILL PORTFACILITY NUMBER:
079201416
ADMINISTRATOR:ASILUM, MARY KAROLINEFACILITY TYPE:
740
ADDRESS:2069 GILL PORT LNTELEPHONE:
(925) 448-2977
CITY:WALNUT CREEKSTATE: CAZIP CODE:
94598
CAPACITY:6CENSUS: 6DATE:
07/13/2026
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Caregiver, Christian Malicsi TIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility did not provide adequate food service
Staff did not provide adequate care
Staff not competent and sufficient to provide care
Facility did not address residents change in condition
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 7/13/2026 at 1:00PM, Licensing Program Analyst (LPA), A Gomez arrived unannounced to deliver findings for complaint allegations above. LPA met with Caregiver, Christian Malicsi and explained the reason for the visit. House Manager Rouge Castro approved caregiver to sign off on todays report. Christian Malicsi is also listed on the designation of facility responsibility.

During the course of the investigation interviews were conducted, available records were reviewed, and observations were made.

Report continues on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Yvonne Flores-Larios
LICENSING EVALUATOR NAME: Alona Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 15-AS-20260225212617
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
FACILITY NAME: STRAWBERRY HILL AT GILL PORT
FACILITY NUMBER: 079201416
VISIT DATE: 07/13/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
On the allegation “Facility did not provide adequate food service” LPA observed the current food service including but not limited to food available in the pantry, refrigerator, and meals being served. LPA observed the food service satisfactory. Through interview with W1 it was found that the nature of the allegation stem from a previous owner/facility that no longer exists and records are unavailable therefore the allegation is unsubstantiated

On the allegation “Staff did not provide adequate care” LPA attempted to identify the previous staff and residents for the time frame of the allegation. Through interview with W1 it was found that the nature of the allegation stem from a previous owner/facility that no longer exists and records are unavailable. LPA observed that the current staff and facility provide adequate care therefore the allegation is unsubstantiated

On the allegation “Staff not competent and sufficient to provide care” ” LPA attempted to identify the previous staff and residents for the time frame of the allegation. Through interview with W1 it was found that the nature of the allegation stem from a previous owner/facility that no longer exists and records are unavailable. LPA observed that current staff are up to date on all training's and competent to provide care therefore the allegation is unsubstantiated

On the allegation “Facility did not address residents change in condition” LPA attempted to identify the previous staff and residents for the time frame of the allegation. LPA was unable to obtain any records for R1. Through interview with W1 it was found that the nature of the allegation stem from a previous owner/facility that no longer exists and records are unavailable therefore the allegation is unsubstantiated

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and a copy of this report provided.
SUPERVISORS NAME: Yvonne Flores-Larios
LICENSING EVALUATOR NAME: Alona Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2