079201482-5-18-2026-15-AS-LFRO-DVJUXY-20260630155908

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 079201482
Report Date: 05/18/2026
Date Signed: 05/18/2026 03:40:21 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2026 and conducted by Evaluator Tonica Syess-Gibson

PUBLIC

COMPLAINT CONTROL NUMBER: 15-AS-20260123160633

FACILITY NAME:	STEEPLECHASE VILLA		FACILITY NUMBER:	079201482
ADMINISTRATOR:	WHITTLE, KIMBERLY		FACILITY TYPE:	740
ADDRESS:	1070 STEEPLE BLVD		TELEPHONE:	(925) 997-7354
CITY:	BRENTWOOD	STATE: CA	ZIP CODE:	94513
CAPACITY:	6	CENSUS:	DATE:	05/18/2026
		UNANNOUNCED	TIME BEGAN:	03:14 PM
MET WITH:	Kimberly Whittle, Administrator		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Facility did not ensure a comfortable temperature was maintained for residents.
Staff member worked while under the influence of marijuana, impairing their ability to provide adequate care.

INVESTIGATION FINDINGS:

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On 05/18/2026 at 3:14PM, Licensing Program Analyst (LPA) T. Syess-Gibson arrived unannounced to deliver findings for the above allegations. LPA met with Kimberly Whittle, Administrator, and explained the purpose of the visit.

Allegation: Facility did not ensure a comfortable temperature was maintained for residents.
Facility did not ensure a comfortable temperature was maintained for residents
Interview with S1 revealed the temperature is set at 72 degrees daily and staff have the ability to adjust the temperature if they need to. Interview with S1 also revealed the facility’s temperature is maintained through an application called Google Nest a system which allows Administrator to monitor and control the temperature remotely.

Continues on LIC9099C....

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Tonica Syess-Gibson
LICENSING EVALUATOR SIGNATURE:	DATE: 05/18/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 15-AS-20260123160633

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612

FACILITY NAME: STEEPLECHASE VILLA	FACILITY NUMBER: 079201482
	VISIT DATE: 05/18/2026

NARRATIVE

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Continues from LIC9099

Interview with W1 revealed the temperature at the facility is normally set to 51 degrees everyday causing the residents to complain of being cold. Interviews with R1, R2 and R3 revealed the temperature is okay at the facility. Interviews with R1 and R3 revealed they both get cold at times; staff will give them a throw blanket and then they’re okay. Record review revealed facility’s temperature was maintained between 72 degrees to 74 degrees throughout the Month of January 2026.

Allegation: Staff member worked while under the influence of marijuana, impairing their ability to provide adequate care and supervision, which presents a risk to residents in care

Interviews with S1 revealed facility staff have not mentioned to S1 about staff member smelling like marijuana or any staff members being under any influence while providing care. Interview with S1 also revealed facility would take the proper steps to terminate anyone who is working under the influence of alcohol or drugs. Interview with W1 revealed that staff member came to work smelling like marijuana and could not perform work duties. Interview with W1 also revealed residents complained to W1 about staff member smelling like marijuana. Interview with S2 revealed facility has a zero policy regarding drugs and alcohol. Interview with S2 also revealed S2 hasn’t witnessed or heard of any staff members smelling like marijuana. Interviews with R1, R2 and R3 revealed residents have not witnessed any of the staff being under the influence of marijuana or the smelling like marijuana when providing care.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview conducted and a copy of this report provided.

SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Tonica Syess-Gibson
LICENSING EVALUATOR SIGNATURE:	DATE: 05/18/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2026

LIC9099 (FAS) - (06/04)

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