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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 085407394
Report Date: 07/11/2024
Date Signed: 07/11/2024 03:32:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/22/2024 and conducted by Evaluator Kiriko Lynch
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240422155246
FACILITY NAME:HOGAN, CANDY FAMILY CHILD CARE HOMEFACILITY NUMBER:
085407394
ADMINISTRATOR:HOGAN, CANDYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 218-3381
CITY:CRESCENT CITYSTATE: CAZIP CODE:
95531
CAPACITY:14CENSUS: 13DATE:
07/11/2024
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Candy HoganTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Licensee not present at the facility the required percentage of time

License not allowing parents to enter the facility
INVESTIGATION FINDINGS:
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On 07/11/24 at 2:30 PM, Licensing Program Analyst (LPA) Kiriko Lynch visited the home for the purpose of an unannounced complaint inspection and met with Licensee Candy Hogan. It was alleged Licensee is not present at the facility the required percentage of time, and Licensee is not allowing parents to enter the facility. The Licensee was interviewed on 04/29/24 and denied the allegations, and stated she is at the home when child care services are being provided, excluding her doctor and work and family appointments. She stated she informs parents when she does, and stated she stays within the Title 22 requirements. She also stated parents are free to come inside the home, and will either knock or just walk in. One staff (S1) was interviewed on 04/29/24, and there were no disclosures and staff stated Licensee is there as needed and parents are allowed to come into the home freely during days/hours of operation. Four children were interviewed on 04/29/24 and 07/11/24 and there were no disclosures. Three parents (P1-P3) were interviewed on 07/09/24 and there were no disclosures, and stated Candy is always at the home as needed and they can access the home as needed during days/hours of operation, and they were satisfied with the care and supervision their children were receiving at the facility. During the complaint inspection visits,
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240422155246
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: HOGAN, CANDY FAMILY CHILD CARE HOME
FACILITY NUMBER: 085407394
VISIT DATE: 07/11/2024
NARRATIVE
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LPA also observed the Licensee and staff were providing adequate care and supervision to children. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated. An exit interview was conducted, appeal rights provided, and notice of site visit posted.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Kiriko Lynch
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2