093615280-1-7-2022-03-CC-MMAA-CANPAH-20220114100844

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 093615280
Report Date: 01/07/2022
Date Signed: 01/07/2022 10:07:06 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/20/2021 and conducted by Evaluator Kelly Ferrara

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20211020163230

FACILITY NAME:	BUSY BEES PRESCHOOL, INC.		FACILITY NUMBER:	093615280
ADMINISTRATOR:	CARMIE BRINKA		FACILITY TYPE:	850
ADDRESS:	1261 HAWKS FLIGHT CT. STE. F		TELEPHONE:	(916) 933-3797
CITY:	EL DORADO HILLS	STATE: CA	ZIP CODE:	95762
CAPACITY:	36	CENSUS: 29	DATE:	01/07/2022
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Suzanne Jones		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff left day care child in soiled diaper for extended period of time
Staff did not keep day care child's information confidential
Day care child sustained an unexplained bruise while in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Kelly Ferrara met with Owner Suzanne Joness in order to deliver findings for the above allegations. LPA observed that there are currently 29 preschool children in care with six staff. During the investigation, LPA reviewed relevant documentation and interviewed the Reporting Party, Owner, Director, five parents, eight children, and four staff.
It was alleged that a child was left in a soiled diaper for an extended period of time. Consistent statements were made during interviews with parents and staff that the policy of the center is children must be potty trained before enrolling at the center. Staff stated there is a change of clothing for all children at the center and LPA observed bins of clothing. All children interviewed stated the staff will change their clothes immediately after they have an accident. Although the Owner stated in an email that the procedure was to have parents come to change their child after an accident, the Owner has since changed this policy.
It was alleged that information about a child was disclosed to someone other than their authorized representative. Staff and parents did not confirm a conversation like this had occurred. Staff stated that any personal discussion that is confidential either happens over the phone or after the other parents have left.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Maria Mayorga
LICENSING EVALUATOR NAME: Kelly Ferrara
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 03-CC-20211020163230

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: BUSY BEES PRESCHOOL, INC.	FACILITY NUMBER: 093615280
	VISIT DATE: 01/07/2022

NARRATIVE

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It was alleged that a child sustained bruising while in care. Staff stated they did not observe any unexplained injuries resulting in bruising. However, the Department obtained a picture showing a child with bruising. The staff did not have an explanation for the bruising and the parent did not know what happened. LPA observed the bruising was significant enough that staff should have seen what happened if it was in care or made a report to Child Protective Services if the child came in with the bruises. LPA reminded the Owner of all staff including the Owner’s, responsibility as mandated reporters.

Based on the evidence obtained, LPA determined that the allegations are unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove it. Exit interview was conducted and a copy of this report was given to the Owner. Notice of Site was provided which must remain posted for 30 days.

SUPERVISORS NAME: Maria Mayorga
LICENSING EVALUATOR NAME: Kelly Ferrara
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2022

LIC9099 (FAS) - (06/04)

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