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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 097005102
Report Date: 07/02/2026
Date Signed: 07/02/2026 11:54:40 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2026 and conducted by Evaluator Cassandra Mikkelson
COMPLAINT CONTROL NUMBER: 59-AS-20260616144838
FACILITY NAME:OPPORTUNITY ACRES INC.FACILITY NUMBER:
097005102
ADMINISTRATOR:WAGNER, MICHELLEFACILITY TYPE:
775
ADDRESS:7315 S. SHINGLE ROADTELEPHONE:
(530) 672-9462
CITY:SHINGLE SPRINGSSTATE: CAZIP CODE:
95682
CAPACITY:40CENSUS: 33DATE:
07/02/2026
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Director Amanda LagunaTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff do not ensure the day program is free of hazards
Staff do not ensure client is provided with safe activities
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Cassandra Mikkelson arrived at the facility unannounced to deliver complaint findings into the allegations listed above.

During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation.

The results of the investigation are as follows:

**Report continued on 9099-C**
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Cassandra Mikkelson
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 59-AS-20260616144838
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: OPPORTUNITY ACRES INC.
FACILITY NUMBER: 097005102
VISIT DATE: 07/02/2026
NARRATIVE
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Staff do not ensure the day program is free of hazards
Staff do not ensure client is provided with safe activities

During the investigation, it was reported that a snake was observed on the exterior grounds of the facility, which is located on a farm property. Staff reported that the snake was identified by a client while staff were nearby. Staff immediately responded, ensured clients were not near the area, and contacted the licensee’s son to safely remove the snake from the property. There is no evidence that any client was exposed to the snake or placed in immediate danger. At no time were clients permitted near the area where the snake was located, and no injuries or incidents involving clients occurred. Facility is located on a farm property where exposure to wildlife, including snakes, may occur. The facility demonstrated an immediate response to the situation by ensuring client safety and removing access to the hazard area. Although a snake was present on the property, there is insufficient evidence that the facility failed to maintain a safe environment or that clients were exposed to a hazard.
The facility operates as a day program located on a farm property where clients participate in structured activities, including supervised farm-related tasks as part of the program’s normal routine. During the investigation, it was reported that clients were engaged in program activities at the time the snake was observed on the property. Staff ensured clients remained at a safe distance and did not participate in or approach the area where the snake was located. There is no evidence that clients were placed in unsafe activities or that any client was exposed to harm during program participation. Staff responded appropriately by maintaining supervision and preventing access to the area until the situation was resolved. While an environmental concern was identified on the property, there is insufficient evidence that the facility failed to provide safe activities or that clients were placed at risk during program operations. Based upon the information obtained during investigation, the above allegations are unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
Exit interview conducted. Report left with facility.
SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Cassandra Mikkelson
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2