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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 100400070
Report Date: 05/17/2022
Date Signed: 05/17/2022 03:22:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/21/2022 and conducted by Evaluator Kamaldeep Kaur
COMPLAINT CONTROL NUMBER: 24-AS-20220321142901
FACILITY NAME:CALIFORNIA ARMENIAN HOMEFACILITY NUMBER:
100400070
ADMINISTRATOR:PAUL ROCHAFACILITY TYPE:
741
ADDRESS:6720 E KINGS CANYON RDTELEPHONE:
(559) 251-8414
CITY:FRESNOSTATE: CAZIP CODE:
93727
CAPACITY:368CENSUS: 205DATE:
05/17/2022
UNANNOUNCEDTIME BEGAN:
02:48 PM
MET WITH:Administrator Paul Rocha TIME COMPLETED:
03:30 PM
ALLEGATION(S):
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9
Resident had multiple falls and sustained injuries while in care
Staff failed to seek medical attention for resident in a timely manner
INVESTIGATION FINDINGS:
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The Department interviewed staff, resident, and reviewed records. In the case of: Resident had multiple falls and sustained injuries while in care based on interviews conducted, although resident did sustain falls, the Facility did due diligence in following required protocol. Facility RN conducted a Neuro assessment after the falls and the resident was placed on 30 min checks for 72 hours. Incident report was submitted to the Department regarding falls.

In the case of Staff failed to seek medical attention for resident in a timely manner. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Brenda WhiteTELEPHONE: (550) 243-8080
LICENSING EVALUATOR NAME: Kamaldeep KaurTELEPHONE: (559) 341-7449
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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