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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 100400457
Report Date: 07/25/2025
Date Signed: 07/25/2025 08:49:12 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/19/2025 and conducted by Evaluator Xona Xayavong
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250519092919
FACILITY NAME:FRESNO EOC IVY HEAD STARTFACILITY NUMBER:
100400457
ADMINISTRATOR:YBARRA, PATRICIAFACILITY TYPE:
850
ADDRESS:1350 E ANNADALETELEPHONE:
(559) 263-1205
CITY:FRESNOSTATE: CAZIP CODE:
93706
CAPACITY:44CENSUS: 0DATE:
07/25/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Center Director Patricia YbarraTIME COMPLETED:
09:00 AM
ALLEGATION(S):
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1. Staff left child unsupervised while in care.
INVESTIGATION FINDINGS:
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On 07/25/2025, Licensing Program Analyst (LPA) Xona Xayavong conducted an unannounced complaint inspection and met with Center Director Patricia Ybarra. LPA explained that the purpose of today’s inspection was to deliver finding for the above allegation.

Through the investigation, interviews conducted indicated that staff maintained appropriate supervision while caring for children. Additionally, LPA received positive feedback regarding both the facility and its staff.

Although the allegation may have happened or is valid. There is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegation that Staff left child unsupervised while in care is UNSUBSTANTIATED.

(Continue on LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Xona Xayavong
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20250519092919
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: FRESNO EOC IVY HEAD START
FACILITY NUMBER: 100400457
VISIT DATE: 07/25/2025
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is being cited.
An exit interview was conducted, and the report was reviewed with Center Director Patricia Ybarra. Appeal rights and a copy of this report were provided. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit was issued and is required to be posted for 30 consecutive days.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Xona Xayavong
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2