<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 100404643
Report Date: 06/25/2025
Date Signed: 06/25/2025 11:11:40 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2025 and conducted by Evaluator Valentin Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250430163227
FACILITY NAME:HANSEL & GRETEL DAY CARE #2FACILITY NUMBER:
100404643
ADMINISTRATOR:GENESIS BENAVIDESFACILITY TYPE:
850
ADDRESS:1327 N. FRESNOTELEPHONE:
(559) 266-1557
CITY:FRESNOSTATE: CAZIP CODE:
93703
CAPACITY:48CENSUS: 30DATE:
06/25/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Genesis BenavidesTIME COMPLETED:
11:20 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child sustained an injury while in care

Staff does not ensure reporting requirements are followed
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/25/2025, Licensing Program Analyst (LPA) Valentin Hernandez conducted an unannounced complaint inspection at facility to deliver findings for the above-mentioned allegations. LPA met with Director, Genesis Benavides and Program Director Gloreta Johnson who accompanied LPA during tour of facility both inside and outside. LPA explained the allegations and a census was taken.

In regard to the allegation that, child sustained an injury while in care, it was revealed that allegation to be UNSUBSTANTIATED. During the investigation, LPA interviewed Complainant, Director, Day Care Staff, Day Care Parents, and Day Care Children. Reviewed video footage and reviewed facility records. This agency determined that the complaint is Unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Continued on LIC 9099C
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20250430163227
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: HANSEL & GRETEL DAY CARE #2
FACILITY NUMBER: 100404643
VISIT DATE: 06/25/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
In regard to the allegation that, staff does not ensure reporting requirements are followed, it was revealed that allegation to be UNSUBSTANTIATED. During the investigation, LPA interviewed Complainant, Director, Day Care Staff, Day Care Parents, and Day Care Children. Reviewed video footage and reviewed facility records. This agency determined that the complaint is Unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency are cited during today's visit.

An exit interview conducted with Director, Genesis Benavides and Program Director Gloreta Johnson. A copy of this report and Appeal Rights were provided and discussed with Director, Genesis Benavides and Program Director Gloreta Johnson.
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2