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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103801116
Report Date: 06/19/2024
Date Signed: 06/19/2024 10:56:17 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2024 and conducted by Evaluator Anita Tristan
COMPLAINT CONTROL NUMBER: 04-CC-20240603092605
FACILITY NAME:KIDS KARE WESTFACILITY NUMBER:
103801116
ADMINISTRATOR:RAMIREZ, ANDREAFACILITY TYPE:
850
ADDRESS:3375 W. FIG GARDEN DRIVETELEPHONE:
(559) 438-1921
CITY:FRESNOSTATE: CAZIP CODE:
93711
CAPACITY:96CENSUS: 60DATE:
06/19/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Andrea RamirezTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff refused to take daycare child to the restroom.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 06/19/2024, Licensing Program Analyst (LPA) Anita Tristan conducted an unannounced inspection to provide findings for the above allegation. LPA Tristan met with Director Andrea Ramirez. Tour of the facility was provided, and census was taken.
During the course of the investigation, LPA Tristan reviewed records, inspected the facility and interviewed staff.

Based on the investigation conducted, it is unable to be determined if the Staff refused to take daycare child to the restroom. Though the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency cited during today’s visit. Exit interview conducted with Director, Andrea Ramirez.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 06/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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