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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103801238
Report Date: 06/16/2026
Date Signed: 06/16/2026 01:14:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/02/2026 and conducted by Evaluator Aurelio Mendoza
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20260402110714
FACILITY NAME:NEW LIFE DISCOVERY SCHOOL (KEATS)FACILITY NUMBER:
103801238
ADMINISTRATOR:SIERRA MARIE HERNANDEZFACILITY TYPE:
840
ADDRESS:420 E. KEATSTELEPHONE:
(559) 222-8687
CITY:FRESNOSTATE: CAZIP CODE:
93710
CAPACITY:60CENSUS: 22DATE:
06/16/2026
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Director Rebecka RamirezTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Staff do not maintain a comfortable temperature for the daycare children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 06/16/2026, Licensing Program Analyst (LPA) Aurelio Mendoza conducted an unannounced complaint inspection and met with Director Rebecka Ramirez. LPA explained that the purpose of the visit was to deliver findings regarding a complaint received by Child Care Licensing on 04/02/2026.

During the investigation, LPA interviewed the Director, day care staff, day care parents, and day care children. LPA also reviewed relevant documentation and observed that children were in a comfortable temperature. Interview responses, however, were inconsistent. Although the allegation may have occurred or be valid, there is not a preponderance of evidence to support the alleged violation. Therefore, the allegation that staff do not maintain a comfortable temperature for the day care children is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiencies were cited during today’s inspection. An exit interview was conducted with Director Rebecka Ramirez. Appeal rights were provided and discussed. A Notice of Site Visit was issued and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Aurelio Mendoza
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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