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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103801239
Report Date: 02/15/2022
Date Signed: 02/15/2022 02:37:38 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/28/2021 and conducted by Evaluator Kari McWilliams
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20211228124353
FACILITY NAME:NEW LIFE DISCOVERY SCHOOL (KEATS)FACILITY NUMBER:
103801239
ADMINISTRATOR:MARIA LUNA CHAVEZFACILITY TYPE:
850
ADDRESS:420 E. KEATSTELEPHONE:
(559) 222-8687
CITY:FRESNOSTATE: CAZIP CODE:
93710
CAPACITY:87CENSUS: 48DATE:
02/15/2022
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Alejandra SantiagoTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff did not inform parents of COVID positive cases.
Staff accept children with symptoms of illness.
INVESTIGATION FINDINGS:
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On February 15, 2022 Licensing Program Analyst (LPA) Kari McWilliams arrived at the facility to conduct an unannounced complaint inspection. The purpose of this inspection was to deliver findings regarding the above listed allegations. LPA McWilliams met with Nurturing Coordinator Alejandra Santiago.

During the course of this investigation, LPA conducted interviews and reviewed records. The investigation revealed that the facility did not report positive cases of an infectious deisease to parents of enrolled children. In addition , the facility health screening process was only excluding children with fevers and not the other symptoms of COVID. The preponderance of the evidence standard has been met for both allegations; there for, the findings are SUBSTANTIATED. California Code of Regulation, (Title 22, Division 12 and Chapter 1) are being cited on the attached

Exit interview conducted with Nurturing Coordinator Alejandra Santiago. Notice of Site Visit Form to be posted to parent's board and must remain posted for 30 days. Notice of Site Visit, LIC 9099



Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Kari McWilliams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/15/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 04-CC-20211228124353
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: NEW LIFE DISCOVERY SCHOOL (KEATS)
FACILITY NUMBER: 103801239
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/15/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/15/2022
Section Cited
CCR
101212(d)
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(d) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1)...a report shall be made to the Department ... In addition, a written report containing the information specified in (d)(2) ... be submitted to the Department within seven days following the occurrence of such event.
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Licensee stated that a new COVID protocol will be implemented and followed per reporting requirements to Community Care Licensing, public health department and child's represenative.
Licensee states that she will have plan sent to LPA by the POC date.
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This was not met as evidenced by record review and interviews that indicate positive COVID cases were not reported to CCLD, public health or parents This poses a potential risk to the health, safety or personal rights of children in care.
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Type B
03/15/2022
Section Cited
CCR
101226.1(a)
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(a) The licensee shall be responsible for ensuring that children with obvious symptoms of illness including, but not limited to, fever or vomiting, are not accepted.
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Licensee states that facility will continue to health screen at entry and monitor children throughout day for symptoms. Children presenting symptoms of COVID will not be admitted until child is clear of symptoms or a doctor's note has been provided.

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This was not met as evidenced by record review and interviews that indicate children were admmitted and had symptoms of COVID. This poses a potential risk to the health, safety or personal rights of children in care.
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Facility will document children who are showing signs/symptoms and monitor any changes.
Facility will isolate child and communicate with child's representative to pick up child if symtpoms worsen.

Documentation will be available at facility and presented upon request.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Kari McWilliams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/15/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2