<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103801327
Report Date: 03/22/2022
Date Signed: 03/22/2022 11:47:58 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/10/2022 and conducted by Evaluator Candis Rodriguez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20220210104731
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
103801327
ADMINISTRATOR:AVALOS, TASHAFACILITY TYPE:
830
ADDRESS:1785 VILLA DRIVETELEPHONE:
(559) 297-1888
CITY:CLOVISSTATE: CAZIP CODE:
93612
CAPACITY:34CENSUS: 27DATE:
03/22/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Tasha AvalosTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility has roaches
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 03/22/2022, Licensing Program Analyst (LPA) Candis Rodriguez conducted an unannounced complaint inspection at facility. LPA met with Director Tasha Avalos, explained purpose of inspection, toured the facility, and took a census.

During the investigation, LPA observed the facility and took photographs. On 02/18/2022, LPA observed the infant classroom to have dead cock roaches underneath a cabinet beneath the sink, and two roach traps underneath two cribs in the corner with dead cock roaches inside. LPA also observed a dead cock roach behind a book shelf and one on the counter above the sink. In the toddler classroom, LPA observed a dead cock roach in the storage closet which was locked.

(Continued on LIC 9099-C)
Substantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Michael DuarteTELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Candis RodriguezTELEPHONE: (559) 341-4117
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 04-CC-20220210104731
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 103801327
VISIT DATE: 03/22/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
LPA obtained records from facility indicating facility has been utilizing pest control for this issue. Records from the past three months indicate an issue with cock roaches and is actively being treated regularly. Director stated facility will continue to monitor the situation. Director stated every evening, a designated staff member walks the facility to ensure facility is clean and any cock roaches are cleaned and disposed of.

LPA advised Director to work with pest control to ensure the work completed by pest control is successful, and to inquire of other options the facility may need to consider in order to eliminate the pest issue.

Investigation revealed through interview and observation the facility does have cock roaches. Therefore, the preponderance of evidence standard has been met, and the allegation is found to be Substantiated.



Per the California Code of Regulations, Title 22, Division 12, Chapter 1 a type A deficiency was cited during today's inspection under preschool license, facility number 103801329. An exit interview conducted with Tasha Avalos.

Notice of Site Visit to be posted for 30 days.

LPA informed Director Tasha Avalos that this report dated 03/22/2022 documents one Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk to the health, safety, or personal rights of children in care.

Also, LPA informed Director to provide a copy of this licensing report dated 03/22/2022 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

SUPERVISOR'S NAME: Michael DuarteTELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Candis RodriguezTELEPHONE: (559) 341-4117
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4