103801757-10-28-2021-04-CC-DLEN-C8DVKB-20211102163003

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 103801757
Report Date: 10/28/2021
Date Signed: 10/28/2021 02:09:37 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/09/2021 and conducted by Evaluator Angelica Slaughter

PUBLIC

COMPLAINT CONTROL NUMBER: 04-CC-20210809083948

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	103801757
ADMINISTRATOR:	SANCHEZ, YESENIA		FACILITY TYPE:	850
ADDRESS:	1190 W. HERNDON		TELEPHONE:	(559) 438-7740
CITY:	PINEDALE	STATE: CA	ZIP CODE:	93650
CAPACITY:	68	CENSUS: 43	DATE:	10/28/2021
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Yesenia Sanchez		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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8
9

Facility failed to provide proper sleeping equipment for child in care.

INVESTIGATION FINDINGS:

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5
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13

On 10/28/21, Licensing Program Analyst (LPA) Angelica Slaughter conducted an unannounced follow up complaint inspection to the facility. LPA met with Director Yesenia Sanchez. The purpose of the inspection was to deliver the findings for the above complaint allegation.

During the course of the investigation, LPA reviewed documentation, interviewed staff, daycare parents and daycare child. Based on LPAs investigation and the information obtained, there is a preponderance of the evidence to prove the facility failied to provide proper sleeping equipment for child in care; therefore, the allegation is substantiated.

Per California Code of Regulation, Title 22, Division 12, a deficiency is being cited (continued on page 9099 D). Appeal rights were provided. A Notice of Site Visit (LIC 9213) was given.

This report shall be made available to the public upon request.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Diana deLeon	TELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Angelica Slaughter	TELEPHONE: (559) 341-3920
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/09/2021 and conducted by Evaluator Angelica Slaughter

PUBLIC

COMPLAINT CONTROL NUMBER: 04-CC-20210809083948

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	103801757
ADMINISTRATOR:	SANCHEZ, YESENIA		FACILITY TYPE:	850
ADDRESS:	1190 W. HERNDON		TELEPHONE:	(559) 438-7740
CITY:	PINEDALE	STATE: CA	ZIP CODE:	93650
CAPACITY:	45	CENSUS: 43	DATE:	10/28/2021
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Yesenia Sanchez		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Child not being provided adequate food service.
Facility not informing parents of incidents regarding child.
Staff hitting child on back.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 10/28/21, Licensing Program Analyst (LPA) Angelica Slaughter conducted an unannounced follow up complaint inspection to the facility. LPA met with Director Yesenia Sanchez. The purpose of the inspection was to deliver the findings for the above complaint allegations.

During the course of the investigation, LPA reviewed documentation, interviewed staff, daycare parents and daycare child. The interviews revealed inconsistencies in the above allegations. Although the allegtions may have happened or may be valid, there is not a preponderance of the evidence to prove they occurred; therefore, the allegations are unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, no deficiency is cited during today’s inspection. Appeal rights were provided. A Notice of Site Visit was given.

This report shall be made available to the public upon request.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Diana deLeon	TELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Angelica Slaughter	TELEPHONE: (559) 341-3920
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 04-CC-20210809083948

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 103801757
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 10/28/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 11/04/2021 Section Cited CCR 101239.1(c)	1 2 3 4 5 6 7	Napping Equipment - Each cot or mat shall be equipped with a sheet to cover the cot or mat and, depending on the weather, a sheet and/or blanket to cover the child. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director stated recently, the facility has purchased additional sheets to prevent this issue from reoccurring. Director will also speak to staff and parents to have a back up plan to prevent any future problems.
	8 9 10 11 12 13 14	Interviews conducted and information obtained. This posses a potential risk to the health and safety of children in care.	8 9 10 11 12 13 14	Director to submit a written plan to CCLD by the POC due date of 11/04/21.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Diana deLeon	TELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Angelica Slaughter	TELEPHONE: (559) 341-3920
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2021

LIC9099 (FAS) - (06/04)

Page: 3 of 3