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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103801760
Report Date: 10/06/2022
Date Signed: 10/06/2022 01:23:02 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/16/2022 and conducted by Evaluator Caroline Harris
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20220916110316
FACILITY NAME:A BETTER CHOICE PRESCHOOLFACILITY NUMBER:
103801760
ADMINISTRATOR:DIXON, LEOMEFACILITY TYPE:
850
ADDRESS:3225 E. GETTYSBURG AVENUETELEPHONE:
(559) 227-5437
CITY:FRESNOSTATE: CAZIP CODE:
93726
CAPACITY:48CENSUS: 15DATE:
10/06/2022
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Cordelia Dixon-Hackett TIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Facility is not maintaining proper temperatures for food served to children in care.
INVESTIGATION FINDINGS:
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On 10/6/22 an unannounced complaint inspection was conducted today by Licensing Program Analyst (LPA) Caroline Harris. LPA met with Licensee, Cordelia Dixon-Hackett . and a census was taken. The purpose of today’s visit was to close the above complaint investigation. The investigation consisted of interviews with the director, licensee, staff, as well as a facility tour and check of the kitchen, refrigerator, freezer and back up freezer areas. Upon inspection of the inside of the back up freezer, the LPA observed there to be blood at the bottom and chicken juice down the right side of the back up freezer. Interviews confirmed that the back up freezer had not been properly closed at one point, for an undisclosed amount of time, resulting in the freezer not freezing properly.

Based upon observations, information and interviews conducted, the preponderance of the evidence standard has been met, therefore the above allegation is found to be substantiated. Per California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiency is being cited on the attached LIC 9099D. An exit interview was conducted with the licensee, Cordelia Dixon-Hackett and a copy of this report along with appeal rights were discussed and given to licensee. Notice of Site Visit is to be posted for 30 days. To order forms; etc. visit our website at: www.ccdl.ca.gov
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Caroline Harris
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20220916110316
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: A BETTER CHOICE PRESCHOOL
FACILITY NUMBER: 103801760
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/06/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/06/2022
Section Cited
CCR
101227(a)(1)
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All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children. All food shall be selected, stored, prepared and served in a safe and healthful manner. This requirement was not met as evidenced by
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The LPA observed the licensee to have cleaned out the back up freezer. The licensee agrees to continue to monitor and check the food storage, especially in the back up freezer, on a regular bases to ensure things are being
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the LPA observations, further discussed on the 9099 report. This is a possible risk to the health, safety or personal rights of children in care.
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properly stored and maintaining temperature. The licensee also agrees to train staff on proper storage, temperatures and requirements in the kitchen.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Caroline Harris
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2