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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808136
Report Date: 05/19/2026
Date Signed: 05/19/2026 02:12:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2026 and conducted by Evaluator Priscilla Zamudio
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20260311105908
FACILITY NAME:FRESNO EOC DAKOTA CIRCLE HEAD STARTFACILITY NUMBER:
103808136
ADMINISTRATOR:SUSAN MCDONALDFACILITY TYPE:
850
ADDRESS:4150 DAKOTATELEPHONE:
(559) 263-1205
CITY:FRESNOSTATE: CAZIP CODE:
93726
CAPACITY:175CENSUS: 88DATE:
05/19/2026
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Jessica Denn, Director TIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
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9
Staff handled day care child in a rough manner
INVESTIGATION FINDINGS:
1
2
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12
13
On May 19, 2026, Licensing Program Analyst (LPA) Priscilla Zamudio conducted an unannounced complaint inspection and met with Director Jessica Denn. LPA Zamudio explained the purpose of the today’s inspection was to provide finding for the above allegation.

During the investigation, LPA Zamudio conducted facility inspections, observations, reviewed video footage, interviewed staff and parents. LPA also reviewed facility records. Through interviews and observation, LPA Zamudio was unable to determine if staff handled the child in a rough manner. Interviewees provided positive feedback of the facility and reported no concerns regarding staff.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore the allegation is UNSUBSTANTIATED.

Per Title 22, Division 12, Chapter 1, of the California Code of Regulations, no deficiencies are cited. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.

Exit interview conducted and report was reviewed with Director Jessica Denn. Appeal rights were provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Priscilla Zamudio
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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