<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808366
Report Date: 08/06/2024
Date Signed: 08/06/2024 06:06:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2024 and conducted by Evaluator Aurelio Mendoza
COMPLAINT CONTROL NUMBER: 04-CC-20240508110514
FACILITY NAME:SOUTHEAST FRESNO CHILD DEVELOPMENT CENTERFACILITY NUMBER:
103808366
ADMINISTRATOR:LAM, KUNTHEARFACILITY TYPE:
850
ADDRESS:5191 E TULARE STTELEPHONE:
(559) 252-6445
CITY:FRESNOSTATE: CAZIP CODE:
93727
CAPACITY:28CENSUS: 28DATE:
08/06/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Kunthear LamTIME COMPLETED:
06:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are restraining children in highchairs
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/06/2024, Licensing Program Analyst (LPA) Aurelio Mendoza conducted a complaint investigation inspection and delivered findings for a complaint that was received on 05/08/2024. A tour of the facility was performed by LPA Mendoza. LPA Mendoza met with Licenseee Kunthear Lam.

During this investigation, through observations at this facility, records reviewed, and interviews with Licensee Kunthear Lam, facility staff, children, and the reporting party did not yield significant evidence that staff are restraining children in highchairs.

Throughout the investigation process LPA Mendoza observed the facility staff utilizing infant chairs during the consumption of meals and interview statements did not definitively support that children were in highchairs for activities outside of eating, snacking, and art time; although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is being closed unsubstantiated.

Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Aurelio Mendoza
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 04-CC-20240508110514
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: SOUTHEAST FRESNO CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 103808366
VISIT DATE: 08/06/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Per California Code of Regulations Title 22, Division 12, Chapter 1, no deficiency was cited on the above complaint allegation on today’s complaint investigation inspection.

Exit interview was conducted with Licensee Kunthear Lam.

LPA Mendoza viewed the Notice of Site Visit being posted and instructed that it be posted for 30 days.

A copy of Appeals Rights were provided to Licensee Kunthear Lam.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Aurelio Mendoza
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4