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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808485
Report Date: 03/27/2024
Date Signed: 03/27/2024 02:44:39 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/07/2024 and conducted by Evaluator Miguel Herrera
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20240307141059
FACILITY NAME:NEW LIFE DISCOVERY SCHOOL-CLOVISFACILITY NUMBER:
103808485
ADMINISTRATOR:JONES, TRENITYFACILITY TYPE:
830
ADDRESS:1675 MINNEWAWATELEPHONE:
(559) 322-4453
CITY:CLOVISSTATE: CAZIP CODE:
93612
CAPACITY:24CENSUS: 9DATE:
03/27/2024
UNANNOUNCEDTIME BEGAN:
07:20 AM
MET WITH:Trenity JonesTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Facility is operating out of ratio.
INVESTIGATION FINDINGS:
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On 3/27/2024 Licensing Program Analysts (LPAs) Miguel Herrera and Elizabeth Torres conducted an unannounced inspection to continue the complaint investigation that was received on 03/07/2024. LPAs met with Director, Trenity Jones to discuss the purpose of the inspection. A tour of the facility was conducted, and census was taken. During the course of this investigation, facility observations were completed, facility records were reviewed, and interviews were conducted with staff.
Based upon information received through interviews and records review, it was determined that the toddler classroom at times was operating out of ratio. Furthermore, Director Jones disclosed that the toddler classroom would commingle with the preschool classroom to meet ratios. Through records review and interviews, LPA Herrera confirmed that on 03/26/2024 an unqualified staff member was left alone supervising children for one hour during nap time. Director Jones stated that she understood that unqualified staff are not allowed to be left alone with children without the direct supervision of a qualified teacher. LPA Herrera also reviewed and observed children and staff timesheets for 02/22/2024 that indicated that the classroom was operating out of ratio. Therefore, the preponderance of evidence standard has been met, the above allegation is found to be SUBSTANTIATED. (To be continued on 9099-C.)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Miguel Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 04-CC-20240307141059
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: NEW LIFE DISCOVERY SCHOOL-CLOVIS
FACILITY NUMBER: 103808485
VISIT DATE: 03/27/2024
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 1, a Type B deficiency is being cited on the attached LIC 9099D.

An exit interview conducted with Director, Trenity Jones was completed. A copy of this report and Appeal Rights were provided and discussed with Director, Trenity Jones. A Notice of Site Visit Form was posted to parent's board and must remain posted for 30 days.

End of report.
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Miguel Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Citations on this Visit Report are Under Appeal!

Control Number 04-CC-20240307141059
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: NEW LIFE DISCOVERY SCHOOL-CLOVIS
FACILITY NUMBER: 103808485
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/27/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Under Appeal
Type B
04/03/2024
Section Cited
WD
101805(b)(3)
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(3) A ratio of six children to each teacher shall be maintained for all children
in attendance at the toddler component. An aide who is participating in
on-the-job training may be substituted for a teacher when directly supervised by a fully qualified teacher. This requirement is not met as evidenced by:
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Director, Trenity Jones, will adjust teacher staffing schedules to ensure that there is adequate assigned teachers and floaters throughout the day to meet ratio guidelines. Director Jones will also coach her staff on proper ratio requirements.
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Based on information received through interviews and records review, it was determined that the toddler classroom at times was operating out of ratio. On 03/26/2024 an unqualified staff member was left alone supervising children during nap time without the supervision of a qualified teacher. LPA also reviewed and observed children and staff timesheets for 02/22/2024 that indicated that the classroom was operating out of ratio, which poses/posed a potential health, safety, or personal rights risk to children in care.
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Per Director Jones she will have a meeting with staff and admin to adjust schedules as needed. Director Jones will provide a list of all employees who attend the training along with their written statements documenting what they learned. Additionally, Director Jones will submit a letterhead statement on how the toddler classroom will remain within ratio. Statement will be submitted to CCL by POC due date 04/03/2024.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Miguel Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4