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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808531
Report Date: 12/22/2021
Date Signed: 12/22/2021 12:14:02 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2021 and conducted by Evaluator Jeovanna Yanez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20211013083825

FACILITY NAME:NEW LIFE FIGARDEN SCHOOLFACILITY NUMBER:
103808531
ADMINISTRATOR:DESIRAI RIOSFACILITY TYPE:
830
ADDRESS:4230 W. FIG GARDEN DR.TELEPHONE:
(559) 225-8687
CITY:FRESNOSTATE: CAZIP CODE:
93722
CAPACITY:16CENSUS: DATE:
12/22/2021
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Rebecca Wilson-SummerfordTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Infant was fed with a moldy bottle.
Staff was intoxicated while children were in care.
INVESTIGATION FINDINGS:
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On 12/22/2021, Licensing Program Analyst (LPA) Jeovanna Yanez and Luisa Gavoutian arrived at the facility to conduct an unannounced complaint inspection. The purpose of the inspection was to deliver investigation findings for the above allegations. LPAs met with Nurturing Coordinator, Rebecca Wilson-Summerford, and a census was taken. During the course of this investigation, LPAs reviewed pertinent records and interviewed staff and parents of children in care.

Regarding “Infant was fed with a moldy bottle”, documentation received indicated that a moldy bottle was used to feed an infant while at the facility. Additionally, staff interviews revealed inconsistencies where staff do not have a standard procedure for cleaning bottles. There is also evidence that a bottle was not in sanitary condition to be used to feed a child.

Regarding “Staff was intoxicated while children were in care,” documentation received revealed an incident occurred on 05/15/2020, where Staff #1 was arrested and charged with DUI at the facility, during operating hours. Additionally, interviews revealed that Staff #1 was intoxicated and had to be sent home for the rest of day following this incident. (See 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Diana deLeon
LICENSING EVALUATOR NAME: Jeovanna Yanez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 7
Control Number 04-CC-20211013083825
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: NEW LIFE FIGARDEN SCHOOL
FACILITY NUMBER: 103808531
VISIT DATE: 12/22/2021
NARRATIVE
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Corporate representatives were not aware of the incident, however, New Life Discovery Schools has a Zero Tolerance policy for this behavior and will be addressing this issue immediately.

Based upon record review and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiencies are being cited (see 9099-D).

LPA Jeovanna Yanez informed facility representative, Rebecca Wilson-Summerford, that this report dated 12/22/21 documents FOUR Type A citations which shall be posted for 30 consecutive days as there are immediate risks to the health, safety, or personal rights of children in care. Also, LPA Jeovanna Yanez informed the facility representative to provide a copy of this licensing report dated 12/22/21 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

An exit interview was conducted with Rebecca Wilson-Summerford. A copy of this report and Appeal Rights were provided and discussed. A Notice of Site Visit (LIC 9213) form will be posted on the facility's parent's board and must remain posted for 30 days
SUPERVISORS NAME: Diana deLeon
LICENSING EVALUATOR NAME: Jeovanna Yanez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2021
LIC9099 (FAS) - (06/04)
Page: 5 of 7
Control Number 04-CC-20211013083825
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: NEW LIFE FIGARDEN SCHOOL
FACILITY NUMBER: 103808531
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/22/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
12/30/2021
Section Cited
HSC
1596.885(c)
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(c) Conduct which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of this state. This requirement was not met as evidenced by: record review and interviews. Staff #1 was revealed to be intoxicated while children were in care.
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Licensee will create a training regarding conduct of employees, what is acceptable and what is not and how their conduct may impact daycare children in care. This training will also include that certain conduct may result in Administrative Action. A copy of the agenda and a roster of signatures of attendees to this training is due by 12/30/21.
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This poses an immediate risk to the health, safety, or personal rights of children in care.
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Type A
12/30/2021
Section Cited
CCR
101427(n)(1-3)
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(n)Bottles…maintained by the infant care center shall be sterilized…after each use: (1)Boiled for a minimum of five minutes and air-dried…(2)Soaked for a minimum of one minute in a sterilizing solution using ½ cup of bleach and five gallons of water and air-dried…(3) Bottles may be washed and sterilized using a
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Licensee stated facility will create and implement a bottle washing procedure following regulation guidelines, and create a posting that will be placed on the sink in the Infant Room. Licensee will submit a copy of the posting and a picture of the posting in the room to CCL by 12/30/21.
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dishwasher. This requirement was not met as evidenced by record review and interviews. There were inconsistencies with washing bottles at the facility, along with a picture of a moldy bottle prepared and used by an infant. This posed an immediate risk to the health, safety, and personal rights of that child in care at that time.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Diana deLeon
LICENSING EVALUATOR NAME: Jeovanna Yanez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2021
LIC9099 (FAS) - (06/04)
Page: 4 of 7
Control Number 04-CC-20211013083825
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: NEW LIFE FIGARDEN SCHOOL
FACILITY NUMBER: 103808531
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/22/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type A
12/30/2021
Section Cited
CCR
101223(a)(2)
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Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: ... (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by a staff member who returned to
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Licensee will create a training regarding conduct of employees, what is acceptable and what is not and how their conduct may impact daycare children in care. This training will also include that certain conduct may result in Administrative Action. A copy of the agenda and a roster of signatures of attendees to this training is due by POC due date
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work intoicatred attempting to conduct her job involving working with daycare children. This does not create a safe and healthful enviornment for children. This posed an immediate risk to the health, safety, and personal rights of children in care
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Request Denied
Type A
12/30/2021
Section Cited
CCR
101163(a)
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False Claims (a) No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the child care center or any of the services provided by the center. This requirement was not met as evidenced by record review. The Department obtained a legal
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Licensee will discourage this type of behavior and actions, and implement a training of how this behavior and action can affect daycare children in care. This training is to include that this type of behavior and action may result in Administrative Action. A copy of the agenda and a roster of signatures of attendees to this training is due by POC due date
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report indicating law enforcement came to the facility and cited an employee during daycare work hours. When questioned, all staff including the employee cited, denied this event occured. This poses an immediate risk to the health, safety, and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Diana deLeon
LICENSING EVALUATOR NAME: Jeovanna Yanez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2021
LIC9099 (FAS) - (06/04)
Page: 7 of 7