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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808850
Report Date: 02/13/2025
Date Signed: 02/13/2025 12:37:23 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/17/2025 and conducted by Evaluator Stephanie Vega-Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250117083845
FACILITY NAME:STARTING BLOCKS CHILDREN'S ACADEMYFACILITY NUMBER:
103808850
ADMINISTRATOR:APRIL COXFACILITY TYPE:
850
ADDRESS:3315 E SIERRA MADRETELEPHONE:
(559) 227-7036
CITY:FRESNOSTATE: CAZIP CODE:
93726
CAPACITY:39CENSUS: 0DATE:
02/13/2025
UNANNOUNCEDTIME BEGAN:
11:31 AM
MET WITH:Melissa HarrisTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Staff are not following admissions agreement.
INVESTIGATION FINDINGS:
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On 02/13/2025, Licensing Program Analyst (LPA) Stephanie Vega-Gonzalez conducted an unannounced complaint inspection at facility to deliver findings for the above-mentioned allegation. LPA met with Administrator, Melissa Harris who accompanied LPA during tour of facility both inside and outside. LPA explained the allegation and took a census. LPA interviewed staff, reviewed facility records, and obtained a copies of facility records.
Investigation revealed through evidence obtained that Licensee had sent parents and guardians a letter stating that center was closing its doors on February 9, 2025, and would not be caring for children. Yet, information was obtained through interviews that Licensee was no longer caring for children starting on January 16, 2025. Based upon observations, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
Per California Code of Regulations, Title 22, Division 12, Chapter 1, a deficiency is being cited on the attached LIC 9099D). An exit interview conducted with Administrator, Melissa Harris who. A copy of this report and Appeal Rights were provided and discussed with Administrator, Melissa Harris who.
A Notice of Site Visit Form was posted to parent's board and must remain posted for 30 days.
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Stephanie Vega-Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 04-CC-20250117083845
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: STARTING BLOCKS CHILDREN'S ACADEMY
FACILITY NUMBER: 103808850
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/28/2025
Section Cited
CCR
101219
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 101219 Admission Agreements
(f) The licensee shall comply with all terms and conditions set forth in the admission agreement... This requirement was not met as evidenced by, the facility was not able to provide care to children as agreed,
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Licensee stated they will create a formal letter stating the last day facility cared for children and submit it to the Department. In addition, Licensee will update the Department on their plan of action via a formal letter. All due on POC due date.
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 which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Stephanie Vega-Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2025
LIC9099 (FAS) - (06/04)
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