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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808916
Report Date: 11/21/2022
Date Signed: 11/23/2022 12:05:01 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/12/2022 and conducted by Evaluator Stefanie Galvan
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20221012160706
FACILITY NAME:EDUCARE EARLY STARS PRESCHOOLFACILITY NUMBER:
103808916
ADMINISTRATOR:BLANCAS, MARIAFACILITY TYPE:
850
ADDRESS:5202 N. BLYTHETELEPHONE:
(559) 271-7827
CITY:FRESNOSTATE: CAZIP CODE:
93722
CAPACITY:96CENSUS: 26DATE:
11/21/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Site Supervisor, Anna GonzalesTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Personal Rights
INVESTIGATION FINDINGS:
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An unannounced complaint visit was conducted today by LPA Stefanie Galvan. LPA met with Site Supervisor, Anna Gonzales. LPA toured the facility and a census was taken. The purpose of today’s visit was to close the above complaint investigation. The investigation revealed the following:
Based upon information retrieved and documents collected, it is determined that excessive incidents of children being hit, kicked, or injured by other children are accurate, and disciplinary steps are not being followed in a timely manner. Interviews with staff were done. Children files and/or incidents were reviewed.Therefore, the preponderance of the evidence standard has been met and the above allegation is found to be SUBSTANTIATED. A type “B” violation will be cited.
California Code of Regulations, Title 22, Division 12, Chapter 1, are being cited on the attached LIC 9099D.

Exit interview conducted with Site Supervisor, Anna Gonzales. A copy of this report and appeal rights were provided. A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days.
Substantiated
Estimated Days of Completion: 60
SUPERVISOR'S NAME: Diana deLeonTELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Stefanie GalvanTELEPHONE: (559) 341-5431
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 04-CC-20221012160706
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: EDUCARE EARLY STARS PRESCHOOL
FACILITY NUMBER: 103808916
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/21/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/05/2022
Section Cited
CCR
101223(a)(1)(3)
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Personal Rights (a)The licensee shall ensure that each child is accorded the following:
(1) To be accorded dignity in his/her personal relationships with staff and other persons.(3)To be free from corporal or unusual punishment, infliction of pain, humiliation...This requirement was not met as evidenced by:
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Facility will continue to document all incidents that affect health and safety of children. An all-staff re-training on Personal Rights and How to Manage Challenging Behaviors will be conducted by POC date.
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Based on investigation, licensee failed to meet the safety needs of all children and failed to follow their own disciplinary policies/procedures to ensure health and safety for all is met. This poses a potential risk to the health, safety, or personal rights of children.
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Facility is made aware if excessive incidents continue to occur without proper disciplinary action, further complaints can excel to a Type A level deficiency.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Diana deLeonTELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Stefanie GalvanTELEPHONE: (559) 341-5431
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2022
LIC9099 (FAS) - (06/04)
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