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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 103808916
Report Date: 06/13/2025
Date Signed: 06/13/2025 04:06:01 PM

Document Has Been Signed on 06/13/2025 04:06 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME:EDUCARE EARLY STARS PRESCHOOLFACILITY NUMBER:
103808916
ADMINISTRATOR/
DIRECTOR:		DEVRIES, LINDSEYFACILITY TYPE:
850
ADDRESS:5202 N. BLYTHETELEPHONE:
(559) 271-7827
CITY:FRESNOSTATE: CAZIP CODE:
93722
CAPACITY: 96TOTAL ENROLLED CHILDREN: 96CENSUS: 41DATE:
06/13/2025
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:35 AM
MET WITH:Mai Kue Chang, Program Director TIME VISIT/
INSPECTION COMPLETED:
04:20 PM
NARRATIVE
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On 06/13/2025, Licensing Program Analyst (LPA) Vang conducted an unannounced case management inspection. LPA toured the facility, and a census was taken. LPA met with Mai Kue Chang, Program Director and explained the purpose of today’s inspection was to follow-up with an incident that occurred on 06/02/2025. The incident was reported to Community Care Licensing (CCL)-Fresno Office on 06/04/2025. Per the incident, child #1 (C1) was released to the wrong authorized representative (AR) by staff members.

During this inspection, LPA conducted children and staff records review. LPA also conducted interviews with staff and daycare children. During the interview with C1 and child #2 (C2), LPA observed that C1 and C2 were not able to provide details information of the incident to LPA due to their age.

LPA conducted interview with staff members. Per interview, it was confirmed that front desk staff #1 (S1) confirmed from Child #2 (C2)’s parent via phone that Authorized Representative (AR) will be picking up child #2 (C2) at the end of class session. During pick up time, AR arrived at the facility and AR was verified by S1 that AR is the person who C2’s parent called and confirmed to pick up C2. AR then was taken to the classroom #2 to picked up C2. As AR was waiting for C2 to finish C2's lunch, S1 then return to the front desk. As the children were finishing their lunch and getting ready to be picked up by their parent, AR was still on door waiting for C2, then child #1 (C1) walk-up to AR and called AR “my dad,” therefore, staff members in the classroom released C1 to AR. Due to AR first time picking up C2, AR did not realized that AR picked up the wrong child. Both AR and C1 left the facility premises. As soon as C1 and AR1 left the facility premises, S1 hesitant and thought that AR may have picked up the wrong child as AR was on his cellphone during the entire time AR entered the facility.

(Continued on LIC809-C).

NAME OF LICENSING PROGRAM MANAGER: Kari McWilliams
NAME OF LICENSING PROGRAM ANALYST: Ka Vang
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 06/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 06/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: EDUCARE EARLY STARS PRESCHOOL
FACILITY NUMBER: 103808916
VISIT DATE: 06/13/2025
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S1 then ran to classroom #2 and observed that C2 who was supposed to be picked up by AR was still inside the classroom while C1 was gone. Staff in the classroom informed S1 that C1 left with AR. S1 and S2 than realized that C1 left with the wrong AR. Since S4 was near the door, S1 and S4 run out of the facility into the parking lot and found AR and C1 were already inside AR1’s vehicle. S1 then confirmed with AR that C1 was not the child who AR was supposed to picked up. Both S1 and S4 took C1 inside the facility.

LPA observed that facility representative has already taken appropriation action by addressing the incident with both parents. Facility representative also implemented protocols of ensuring that daycare children are being release to the correct authorized representative and/or parent.

During this inspection, it was confirmed that staff members failed to ensure that daycare child was released to the appropriate authorized representative and/or parent; therefore, this facility violated children’s personal right by not providing a safe environment to meet the needs of the children in care.

Per Title 22, Division 12, Chapter 1 of the California Code of Regulations, the following deficiency is being cited during today’s inspection: (see next page LIC809-D).

LPA Vang informed Mai Kue Chang, Program Director that this report dated 06/13/2025 document a Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA informed Mai Kue to provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Mai Kue.

NAME OF LICENSING PROGRAM MANAGER: Kari McWilliams
NAME OF LICENSING PROGRAM ANALYST: Ka Vang
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 06/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2025
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 06/13/2025 04:06 PM - It Cannot Be Edited


Created By: Ka Vang On 06/13/2025 at 02:50 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: EDUCARE EARLY STARS PRESCHOOL
FACILITY NUMBER: 103808916

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/17/2025
Section Cited
CCR
101223(a)(2)

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a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. Based on interviews, the licensee did not comply with the section cited above.

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Facility representatives had submitted written proof of protocols to LPA that they implemented protocols of ensuring that daycare children are being release to the correct authorized representative. Facility representative will need to submit written proof to the Department by 06/17/2025 indicating that all staff members have been trained on the new protocol.
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During the case management inspection, it was confirmed that staff members failed to ensure that a daycare child was released to the right authorized representative. As staff discovered that the child was released to the wrong authorized representative, staff went after the authorized representative and observed that the child was already inside the authorized representative’s vehicle. This poses an immediate risk to the health, safety, or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Kari McWilliams
NAME OF LICENSING PROGRAM MANAGER:
Ka Vang
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 06/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/13/2025


LIC809 (FAS) - (06/04)
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