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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808931
Report Date: 01/21/2026
Date Signed: 01/21/2026 11:12:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2025 and conducted by Evaluator Miguel Herrera
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20251204103940
FACILITY NAME:KIDZ CAN 2FACILITY NUMBER:
103808931
ADMINISTRATOR:SANDRA RIVERAFACILITY TYPE:
850
ADDRESS:130 NORTH U STREETTELEPHONE:
(559) 492-2907
CITY:FRESNOSTATE: CAZIP CODE:
93701
CAPACITY:48CENSUS: 5DATE:
01/21/2026
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Ezula AvilaTIME COMPLETED:
09:50 AM
ALLEGATION(S):
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Staff are not background cleared to care and supervise day care children.
Staff do not meet the qualifications to care and supervise day care children.
Staff are operating out of ratio.
INVESTIGATION FINDINGS:
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On January 21, 2026, Licensing Program Analyst (LPA) Miguel Herrera conducted an unannounced complaint inspection. LPA met with Director, Ezula Avila. The purpose of the inspection was to deliver the findings regarding the above complaint allegations. A tour of the facility was conducted, and census was taken. During the course of the investigation LPA Herrera conducted facility observations, interviews and reviewed facility records to gather information to investigate the above allegations.
This agency investigated the complaint alleging that the facility staff are not background cleared to care and supervise day care children, staff do not meet the qualifications to care and supervise day care children and that staff are operating out of ratio.
Based on interviews and records obtained, it cannot be determined if there were uncleared adults at the facility providing care and supervision to daycare children; therefore, this agency determined that the allegation is UNSUBSTANTIATED, meaning that although the above allegation may have happened or is valid, there is not a preponderance of evidence at this time to prove the alleged violation did or did not occur.
Continued on 9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Miguel Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20251204103940
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: KIDZ CAN 2
FACILITY NUMBER: 103808931
VISIT DATE: 01/21/2026
NARRATIVE
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LPA Herrera reviewed staff qualifications and conducted interviews. Interviews conducted revealed inconsistent statements regarding whether unqualified staff were used in the capacity of fully qualified teachers. Therefore, although the allegation above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Although LPA Herrera was unable to observe the facility to be operating out of ratio, during records review LPA Herrera observed commingling and improper staffing for the number of children enrolled in the facility. Based on those findings, LPA Herrera was unable to determine with certainty whether the facility was operating within or out of ratio. Therefore, although the allegation above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency cited. Exit interview conducted and report was reviewed with Director, Ezula Avila. This report shall be made available to the public upon request. A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Miguel Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3