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32 | The investigation revealed that there was not enough evidence to prove whether or not the alleged violations happened. Parents interviewed said they receive updates about their child through the center’s communication app, in writing, and/or by phone. Parents shared that staff notify them about any injuries and that first aid, such as applying ice to a bump, is provided when needed. Some staff also gave examples of times they reported minor injuries to parents through text messages, phone calls, or the center’s app. These details did not match the information shared by the reporting party. Additionally, parents did not express any concerns about staff being overwhelmed or having too many children in care. Staff interviews consistently reflected that the facility follows policies to maintain proper staff-to-child ratios, including one teacher for every six toddlers when the toddler option was active, one teacher for every twelve preschool-age children, and one teacher for every four infants. Staff explained that if their room was at full capacity, they would ask parents to wait outside to prevent going over the limit. Leadership also worked with staff to redirect children into classrooms where space was available to stay within ratio requirements.
The review of check-in records and staff-to-child ratios did not show any issues that would lead to a lack of supervision. Incident reports addressing children's injuries were obtained and reviewed. While there may have been occasional delays in providing updates, there was evidence that staff responded to parent inquiries and communicated about incidents that occurred during care. Additionally, LPA’s unannounced walkthroughs did not reveal any observations of staff being out of ratio to a degree that would indicate inadequate supervision.
Based on the information collected, including interviews and record reviews, there is not a preponderance of evidence to prove that the violations did or did not happen.
Therefore, the allegations that (1) staff do not provide adequate supervision to day care children and (2) staff do not notify responsible party of incidents are determined to be unsubstantiated. Although the allegations may have occurred or may be valid, there is not a preponderance of evidence to prove that the alleged violations did or did not take place. Therefore, the allegations are determined to be unsubstantiated.
Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiencies are being cited during today’s visit. An exit interview was conducted with Director Nancy Fuller. A copy of this report and the Appeal Rights were provided and discussed. A Notice of Site Visit (LIC 9213) was also given and must be posted at the facility for 30 days. (End of Report) |