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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103808967
Report Date: 05/01/2024
Date Signed: 05/01/2024 04:12:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/21/2024 and conducted by Evaluator Aurelio Mendoza
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20240221172024

FACILITY NAME:NANCY FULLER CHILDREN'S UNIVERSITY, INCFACILITY NUMBER:
103808967
ADMINISTRATOR:FULLER, NANCYFACILITY TYPE:
850
ADDRESS:7901 N CEDAR AVETELEPHONE:
(559) 447-5865
CITY:FRESNOSTATE: CAZIP CODE:
93720
CAPACITY:80CENSUS: 50DATE:
05/01/2024
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Rebecca DritzTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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Staff do not ensure day care child's cups are properly washed.
Staff do not ensure facility is properly cleaned and sanitized.
INVESTIGATION FINDINGS:
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On 05/01/2024, Licensing Program Analyst (LPA) Aurelio Mendoza conducted an unannounced complaint inspection to provide findings for the above allegations. LPA met with Director of Operations Rebecca Dritz. LPA explained the above allegations, and toured the facility inside and outside, and a census was taken.

During the investigation, LPA reviewed records, interviewed complainant, director, site supervisor, day care staff, parents, and children in care plus made observations. This agency determined that the complaint allegations above are unsubstantiated.

Regarding the allegation, staff do not ensure day care child's cups are properly washed, LPA observed children in care having access to disposable cups, cups provided by the facility, and cups provided by parents that were clean. However, LPA also observed a cup that required extra washing and/or that may have needed to be disposed of due to the cup being old.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Aurelio Mendoza
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 04-CC-20240221172024
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: NANCY FULLER CHILDREN'S UNIVERSITY, INC
FACILITY NUMBER: 103808967
VISIT DATE: 05/01/2024
NARRATIVE
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Regarding the allegation, staff do not ensure facility is properly cleaned and sanitized, although LPA observed some room for cleanliness upkeep in the kitchen area, additional visits yielded evidence that staff members work together to clean and sanitize the various areas of the facility that are accessible to children in care.

Although these allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations; therefore, the allegations are unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is cited during today’s visit. Exit interview conducted with Director of Operations Rebecca Dritz. Appeal rights were provided and discussed.

A Notice of Site Visit was given and will be posted for 30 days.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Aurelio Mendoza
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4