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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103810264
Report Date: 11/17/2025
Date Signed: 11/17/2025 10:41:25 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2025 and conducted by Evaluator Meche Rosales
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250915091419
FACILITY NAME:YOUNG WORLD: CHILDREN'S LEARNING CENTERFACILITY NUMBER:
103810264
ADMINISTRATOR:JOSLYN DIXONFACILITY TYPE:
860
ADDRESS:750 SIERRA AVETELEPHONE:
(559) 298-7800
CITY:CLOVISSTATE: CAZIP CODE:
93612
CAPACITY:86CENSUS: 35DATE:
11/17/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Joslyn DixonTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Food is not being prepared and/or stored in a safe and healthful manner.

Outdoor play equipment in disrepair.
INVESTIGATION FINDINGS:
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On 11/17/2025, Licensing Program Analyst (LPA) Meche Rosales conducted an unannounced complaint inspection to provide findings for the above allegations. LPA met with director Joslyn Dixon. LPA explained the allegations, toured the facility, inside and outside and a census was taken.

This agency investigated the complaint alleging food is not being prepared and/or stored in a safe and healthful manner and outside play equipment in disrepair. During investigation, LPA interviewed staff and parents, reviewed facility records and made observations. Based on observations, LPA confirmed the refrigerator that is used to store the individual infant breast milk is kept in the non-functioning preschool bathroom, a bike on the the bicycle merry-go round has a missing pedal, and a steel frame car unanchored in the yard, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.
Continued on LIC 9099-C


Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Meche Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 04-CC-20250915091419
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: YOUNG WORLD: CHILDREN'S LEARNING CENTER
FACILITY NUMBER: 103810264
VISIT DATE: 11/17/2025
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 1, these deficiencies are cited on the attached LIC 9099D.

An exit interview conducted with director, Joslyn Dixon. A copy of this report and Appeal Rights were provided and discussed. A Notice of Site Visit Form was posted to parent's board and must remain posted for 30 days.
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Meche Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 04-CC-20250915091419
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: YOUNG WORLD: CHILDREN'S LEARNING CENTER
FACILITY NUMBER: 103810264
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/17/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/29/2025
Section Cited
CCR
101227(a)(1)
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CCR 101227 (a) (1)
In child care centers providing meals to children, the following shall apply: All food shall be selected, stored, prepared and served in a safe and healthful manner.This requirement is not met as ...
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Director stated will remove refrigerator from restroom. Director stated will place current refrigerator in a different location or label a section in the kitchen refrigerator for the infant breast milk. Director will send LPA pictures via email by POC due date.
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evidenced by: based on observation, the director did not comply with the section cited above. LPA observed infant breast mil being stored in a refrigerator that was kept in a bathroomand used by staff. This poses as a potential health, safety or personal rights risk to persons in care.
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Type B
12/29/2025
Section Cited
CCR
101239(n)
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CCR 101239 (n)
(n)Furniture and equipment shall be maintained in good condition, free of sharp, loose or pointed parts.
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Director stated will have bicycle pedals replaced and all equipment anchored correctly. Director will send LPA pictures via email by POC due date.
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This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. LPA observed the bicycle merry-go round equipment with one of the bikes missing a pedal and a steel frame car unanchored in the yard.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Meche Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2025 and conducted by Evaluator Meche Rosales
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250915091419

FACILITY NAME:YOUNG WORLD: CHILDREN'S LEARNING CENTERFACILITY NUMBER:
103810264
ADMINISTRATOR:JOSLYN DIXONFACILITY TYPE:
860
ADDRESS:750 SIERRA AVETELEPHONE:
(559) 298-7800
CITY:CLOVISSTATE: CAZIP CODE:
93612
CAPACITY:86CENSUS: DATE:
11/17/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Joslyn DixonTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Facility is operating out of ratio.

Facility does not follow reporting requirements for unusual incidents.

Staff force infants to stay awake.
INVESTIGATION FINDINGS:
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On 11/17/2025, Licensing Program Analyst (LPA) Meche Rosales conducted an unannounced complaint inspection to provide findings for the above allegations. LPA met with director Joslyn Dixon. LPA explained the allegations, toured the facility, inside outside and a census was taken.

Based on interviews and record reviews conducted it was undetermined that the facility is operating out of ratio, facility does not follow reporting requirements for unusual incidents, and staff force infants to stay awake. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore the allegations are UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Ch 1 no deficiencies cited.
An exit interview conducted with director, Joslyn Dixon. A copy of this report and Appeal Rights were provided and discussed. A Notice of Site Visit Form was posted to parent's board and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Meche Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5