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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 103903654
Report Date: 07/02/2024
Date Signed: 07/02/2024 09:21:20 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/24/2024 and conducted by Evaluator Claribel Soto
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20240524164656
FACILITY NAME:ALCANTARA, ESMERALDA FAMILY CHILD CAREFACILITY NUMBER:
103903654
ADMINISTRATOR:ALCANTARA, ESMERALDAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 896-1670
CITY:SELMASTATE: CAZIP CODE:
93662
CAPACITY:14CENSUS: 5DATE:
07/02/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Esmeralda AlcantaraTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Licensee inappropriately touched child
INVESTIGATION FINDINGS:
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On 7/2/2024, an unannounced complaint inspection was conducted by Licensing Program Analyst (LPA), Claribel Soto. LPA met with licensee, Esmeralda Alcantara. LPA toured the facility and census was taken. The purpose of today's inspection is to close the complaint investigation. During the course of the investigation, LPA interviewed licensee and reviewed and obtained facility records.

The allegation that licensee inappropriately touched child was investigated and there were inconsistent statements to indicate that any child was inappropriately touched.

The findings with regard to the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or may be valid, there is not a preponderance of the evidence to prove the allegation occurred.

Continued on 9099-C
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Claribel Soto
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20240524164656
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: ALCANTARA, ESMERALDA FAMILY CHILD CARE
FACILITY NUMBER: 103903654
VISIT DATE: 07/02/2024
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited.

An exit interview conducted with Licensee, Esmeralda Alcantara. A Notice of Site Visit was posted on parent board. This report shall be made available to the public upon request. Appeal Rights were provided.
SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Claribel Soto
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2