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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107201421
Report Date: 07/20/2023
Date Signed: 07/20/2023 12:14:01 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2023 and conducted by Evaluator Kamaldeep Kaur
COMPLAINT CONTROL NUMBER: 24-AS-20230227113255
FACILITY NAME:SUNSHINE CAREFACILITY NUMBER:
107201421
ADMINISTRATOR:RIGON, AURORA A.FACILITY TYPE:
735
ADDRESS:4343 NORTH AUGUSTA AVENUETELEPHONE:
(559) 221-0908
CITY:FRESNOSTATE: CAZIP CODE:
93726
CAPACITY:6CENSUS: 0DATE:
07/20/2023
UNANNOUNCEDTIME BEGAN:
11:31 AM
MET WITH:Licensee Aurora Rigon TIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
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9
Facility does not purchase enough food for residents in care
Facility does not have qualified staff
Faciity is not meeting the basic service needs of residents in care
INVESTIGATION FINDINGS:
1
2
3
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5
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7
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Licensing Program Analyst (LPA) K.Kaur and LPM S. Moua met with Licensee Aurora Rigon during a scheduled office meeting for subsequent complaint visit and conducted interviews with the Licensee. LPA explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings.

The Department investigated the allegations listed above. Based on records reviewed and interviews conducted staff are trained at initial hire and yearly bases. No incident occurred that would reveal facility is not meeting the basic service needs of the residents in care. Based on observation facility has sufficient food supply for residents in care.

Based on observation and interview of staff and residents, the above allegations are UNSUBSTANTIATED.
Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove
that the alleged violations did or did not occur, therefore these allegations are unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Kamaldeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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