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13 | Licensing Program Analyst (LPA) S. Moua contacted the facility on this date telephonically due to COVID-19 precautionary measures. LPA spoke with Administrator Louis Gebbia and reviewed the allegations. Findings were delivered.
LPA interviewed staff, resident, and reviewed records. Based on interviews conducted and records reviewed, the source of the bed bugs is unknown. The facility took the necessary procedures to eradicate the problem as soon as staff became aware of it. Resident was moved into a new room, the old room was cleaned and sanitized, and pest control was brought in. Pest control found no signs of bed bugs in any other part of the facility except the resident’s bedroom. There is not a preponderance of evidence to prove the alleged violation was caused by the facility or its negligence, therefore the allegation is Unsubstantiated. No deficiency was observed. Exit Interview was conducted. |