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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107206544
Report Date: 06/17/2026
Date Signed: 06/17/2026 02:41:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2025 and conducted by Evaluator Mary Garza
COMPLAINT CONTROL NUMBER: 24-AS-20250826131335
FACILITY NAME:REHABILITATION CENTRE OF FRESNOFACILITY NUMBER:
107206544
ADMINISTRATOR:BAINS, AMANFACILITY TYPE:
740
ADDRESS:1665 M STTELEPHONE:
(559) 268-5361
CITY:FRESNOSTATE: CAZIP CODE:
93721
CAPACITY:70CENSUS: 65DATE:
06/17/2026
UNANNOUNCEDTIME BEGAN:
11:21 AM
MET WITH:Administrator, Aman BainsTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
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9
Staff engaged in an inappropriate relationship with a resident
Administrator is not responding to resident's representative calls in a timely manner
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
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13
On 06/17/2026 Licensing Program Analyst (LPA) M. Garza arrived at the facility for an unannounced complaint visit. LPA met with Administrator, Aman Bains, explained reason for visit and was permitted entry into the facility. LPA completed a tour of the facility and a health and safety check on residents in care.

During visit LPA requested and reviewed additonal documentation and completed interviews with staff and residents. Interviews conducted did not support the allegations listed above. Although the allegations may or may not have occurred, the preponderance of evidence standard has not been met per California Code of Regulations, Title 22. The allegations are UNSUBSTANTIATED. No deficiencies cited during todays visit.

Exit interview completed with Administrator, Aman. A copy of this report provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Mary Garza
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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