1
2
3
4
5
6
7
8
9
10
11
12
13 | Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Administrator Kristina Makaryan and informed her the purpose of the visit.
During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegations: Questionable deaths, Food service inadequate, Staff are not trained and Medication regulations are not adhered to are UNFOUNDED. Records reviewed indicated death reports were reported to Community Care Licensing at time of death and were contributed from declining health due to existing health conditions; Medical records review indicated no mismanage of resident's medication, facility menu were developed by certified dietition to meet the needs for the residents and food were pureed when ordered by the resident's doctor, and all staffs were trained before having client contact. This agency has investigated the complaint alleging Questionable deaths, Food service inadequate, Staff are not trained and Medication regulations are not adhered to). We have found that the complaint was unfounded, therefore we have dismissed the complaint. |