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13 | Licensing Program Analyst (LPA) L. Xiong called and spoke with Administrator Paige Williamson regarding the complaint allegation(s). Finding(s) were delivered over the phone due to COVID 19 precautionary guidelines.
During the course of this investigation LPA reviewed records obtained from the facility, interviewed staffs and residents relevant to the complaint investigation. It was determined that the above allegation(s): Facility does not have adequate staffing is UNFOUNDED. R1, R2 & R3 confirmed staff responds promptly when called and they do not have issues with care. This agency has investigated the complaint alleging (Facility does not have adequate staffing). We have found that the complaint was unfounded, therefore we have dismissed the complaint. |