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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107207171
Report Date: 03/19/2026
Date Signed: 03/30/2026 08:58:26 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2026 and conducted by Evaluator Mary Garza
COMPLAINT CONTROL NUMBER: 24-AS-20260302163339
FACILITY NAME:ARC FRESNO/MADERA COUNTIES, REEDLEY TRAINING CTRFACILITY NUMBER:
107207171
ADMINISTRATOR:WHEELER, KELLYFACILITY TYPE:
775
ADDRESS:1613 12TH STREETTELEPHONE:
(559) 638-5959
CITY:REEDLEYSTATE: CAZIP CODE:
93654
CAPACITY:45CENSUS: 24DATE:
03/19/2026
UNANNOUNCEDTIME BEGAN:
01:02 PM
MET WITH:Program Manager, Kelly WheelerTIME COMPLETED:
02:08 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff bribed resident.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/19/26 Licensing Program Analyst (LPA) M. Garza completed an unannounced complaint visit. LPA met with Program Manager, Kelly Wheeler, explained reason for visit and was permitted entry into the facility.

During visit LPA completed interviews and delivered findings. Although the allegation may or may not have occurred, the allegation does not meet the preponderance of evidence standard per Califormia Code of Regulations, Title 22.

The complaint allegation is UNSUBSTANTIATED. No deficiencies cited during todays visit.

Exit interview completed with Program Manager, Kelly. A copy of this report provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Mary Garza
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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