107208908-6-2-2020-24-AS-MHON-BQPQM8-20200618121705

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 107208908
Report Date: 06/02/2020
Date Signed: 06/02/2020 12:21:36 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/23/2020 and conducted by Evaluator Alexandria Walton

COMPLAINT CONTROL NUMBER: 24-AS-20200323090332

FACILITY NAME:	WESTMONT OF FRESNO		FACILITY NUMBER:	107208908
ADMINISTRATOR:	HAMILTON, PAMELA		FACILITY TYPE:	740
ADDRESS:	7442 & 7468 N MILLBROOK AVE		TELEPHONE:	(858) 729-6720
CITY:	FRESNO	STATE: CA	ZIP CODE:	93720
CAPACITY:	155	CENSUS: 100	DATE:	06/02/2020
		UNANNOUNCED	TIME BEGAN:	11:36 AM
MET WITH:	Executive Director, Pamela Hamilton		TIME COMPLETED:	12:25 PM

ALLEGATION(S):

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Staff did not keep resident's information confidential.

INVESTIGATION FINDINGS:

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On 06/02/2020, Licensing Program Analyst (LPA) A. Walton contacted Executive Director (ED), Pamela Hamilton to deliver findings on the above allegation via telephone due to COVID-19 and precautionary measures. LPA introduced self and disclosed the purpose of the call.

Based on interviews and records review, the allegation: Staff did not keep resident's information confidential is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantited.

No deficiencies issued. An exit interview was conducted with ED. A copy of this report was discussed and provided to Executive Director, Pamela Hamilton via email and an electronic read receipt confirms receiving these documents.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Andy Xiong	TELEPHONE: (559) 650-7904
LICENSING EVALUATOR NAME: Alexandria Walton	TELEPHONE: (559) 246-0128
LICENSING EVALUATOR SIGNATURE:	DATE: 06/02/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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