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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107208908
Report Date: 06/08/2023
Date Signed: 06/12/2023 08:07:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/21/2023 and conducted by Evaluator Vadim Gorban
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20230321164409
FACILITY NAME:WESTMONT OF FRESNOFACILITY NUMBER:
107208908
ADMINISTRATOR:ERIK V. SCHUKFACILITY TYPE:
740
ADDRESS:7442 & 7468 N MILLBROOK AVETELEPHONE:
(559) 446-1266
CITY:FRESNOSTATE: CAZIP CODE:
93720
CAPACITY:155CENSUS: 108DATE:
06/08/2023
UNANNOUNCEDTIME BEGAN:
08:31 AM
MET WITH:Administrator, Erik SchukTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Facility does not have adequate staff to meet the needs of the residents
Facility staff are not properly handling resident's medications.
INVESTIGATION FINDINGS:
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On 06/08/2023, Licensing Program Analyst (LPA) Gorban arrived at the facility unannounced to deliver findings on the above allegations. LPA introduced self, stated the purpose of the visit and was greeted by receptionist. LPA requested to meet with the Administrator.
LPA toured facility, reviewed residents’ records, observed residents in common area. LPA discussed finding with Administrator Erik Schuk.

Allegation: Facility does not have adequate staff to meet the needs of the residents.
During the investigation, LPA interviewed residents and staff, conducted a facility tour and reviewed records. During LPAs visit, based on observation facility had substantial number of staff. Based on records review and facility provided proof of medications, elderly and dementia training, the allegation: Facility does not have adequate staff to meet the needs of the residents is UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Brenda ChanTELEPHONE: (650) 266-8889
LICENSING EVALUATOR NAME: Vadim GorbanTELEPHONE: (559) 243-8080
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 24-AS-20230321164409
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: WESTMONT OF FRESNO
FACILITY NUMBER: 107208908
VISIT DATE: 06/08/2023
NARRATIVE
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Allegation: Facility staff are not properly handling resident's medications.

During the investigation, LPA interviewed residents and staff, conducted a facility tour and reviewed records. LPA observed medication technicians handling residents’ medication while visiting facility. Based on observation, record review and interviews conducted with residents and staff, the allegation is unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur therefore this allegation is UNSUBSTANTIATED.

Exit interview conducted. Report signed and copy of this report provided to Erik Schuk Administrator for facility records.

SUPERVISOR'S NAME: Brenda ChanTELEPHONE: (650) 266-8889
LICENSING EVALUATOR NAME: Vadim GorbanTELEPHONE: (559) 243-8080
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2