107208908-1-28-2025-24-AS-KHOS-DEQPRB-20250313113228

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 107208908
Report Date: 01/28/2025
Date Signed: 01/28/2025 04:37:12 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/29/2024 and conducted by Evaluator Martin Vega

COMPLAINT CONTROL NUMBER: 24-AS-20241029140334

FACILITY NAME:	WESTMONT OF FRESNO		FACILITY NUMBER:	107208908
ADMINISTRATOR:	EDUARDO RANGEL		FACILITY TYPE:	740
ADDRESS:	7442 & 7468 N MILLBROOK AVE		TELEPHONE:	(559) 446-1266
CITY:	FRESNO	STATE: CA	ZIP CODE:	93720
CAPACITY:	155	CENSUS: 114	DATE:	01/28/2025
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Administrator - Eduardo Rangel		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Staff do not ensure privacy while providing personal care to residents

INVESTIGATION FINDINGS:

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On 01/28/2024, Licensing Program Analyst (LPA) M Vega visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Eduardo Rangel and stated the purpose of the visit. During this visit LPA conducted interviews of 3 staff members interviews. 2 out of 3 staff members stated the allegations did not occur.

Allegation: Staff do not ensure privacy while providing personal care to residents

Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

Exit interview conducted, report signed and copy of this report was printed and provided to the Administrator for facility records.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Brenda Chan	TELEPHONE: (650) 272-4781
LICENSING EVALUATOR NAME: Martin Vega	TELEPHONE: 559-243-8080
LICENSING EVALUATOR SIGNATURE:	DATE: 01/28/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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