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13 | On this date, Licensing Program Analyst (LPA) D. Ayers arrived at the facility unannounced to deliver complaint findings. LPA identified himself and discussed the purpose of the visit with Administrator Jennifer Fowler.
During the course of the investigation, the Department conducted interviews with staff and the responsible party. Records of the incident, the facility’s procedures, and hospice care plan were also reviewed. Based on interviews conducted and records reviewed, the allegations are Unsubstantiated. No deficiency was observed. Exit interview conducted, and a copy of this report provided via email. |