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13 | On 07/22/26, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct an initial complaint investigation and deliver complaint findings. LPA met with Administrator Sheree Addison and stated the purpose of the visit.
During the course of the investigation, the facility was toured, interviews were conducted, and records were received. Staffs were observed talking to the residents in kind matter. Based on interviews conducted and observation, staff alleged to yells at residents and do not treat the residents with dignity and respect, the preponderance of evidence standard has not been met. Therefore, the above allegations are found to be UNSUBTANTIATED. Exit interview was conducted. A copy of this report was provided to the Administrator, whose signature on this form confirms receipt of this report.
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