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13 | Licensing Program Analyst (LPA) Daiquiri Boyd conducted the unannounced 10 Day complaint investigation visit to the facility to investigate allegations of resident's dietary needs not being met and staff forced resident to cut their hair. During this visit LPA conducted an inspection of facility food and fire alarm system, as well as interviewed staff, resident and conservator. LPA found food to be in ample supply of 7 days of non-perishible and 5 days of perishable foods in a wide vaiety, as well as drinks. LPA found boxes of cookies, crakers, soda, applesauce, in resident's room, as well as his own refridgerator. LPA found that through interview, hair cut was agreed to by resident and staff. LPA delivered investigation findings regarding the above allegations. The Department has investigated the complaint alleging: Staff do not ensure that the resident's dietary needs are met and that staff forced a resident to cut their hair. Based on the interviews conducted, records review, and observations made, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.
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