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13 | Licensing Program Analyst (LPA) S. Moua contacted the facility via telephone to deliver findings due to COVID-19 and pre-cautionary measures. LPA identified herself and discussed the complaint allegation and finding with Administrator Marita Davis.
Facility staff was interviewed. Records were obtained and reviewed. R1, referenced in the complaint is not a current resident of the facility. The caregiver mentioned in the complaint is not associated to the facility and has never worked at the facility. Based on interviews conducted and records reviewed, this complaint is Unfounded.
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