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25 | Licensing Program Analyst (LPA) Katie Brown arrived at the facility unannounced to conduct a Case Management visit in conjunction with a complaint (Control Number 24-AS-20230809115225). LPA explained the purpose of the Case Management with Administrator (AD) Heidi Setty.
During an interview related to the complaint mentioned above, additional concerns were reported to LPA regarding Resident (R1).
LPA conducted additional interviews and record review during this visit.
There were no citations issued
An exit interview was conducted and a copy of this report was emailed to AD who signed the reports. |