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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107209036
Report Date: 02/03/2025
Date Signed: 02/03/2025 02:05:13 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/20/2024 and conducted by Evaluator Katie Brown
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20240920162946
FACILITY NAME:OAKMONT OF NORTH FRESNOFACILITY NUMBER:
107209036
ADMINISTRATOR:SETTY, HEIDIFACILITY TYPE:
740
ADDRESS:5605 N GATES AVETELEPHONE:
(559) 277-5959
CITY:FRESNOSTATE: CAZIP CODE:
93722
CAPACITY:122CENSUS: 85DATE:
02/03/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Heidi SettyTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Staff left resident in soiled undergarments for an extended period of time
Staff did not ensure resident's grooming needs are being met
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Katie Brown arrived unannounced to deliver investigation findings. LPA met with and explained the reason for the visit with Administrator (AD) Heidi Setty.

This department investigated the allegation: Staff left resident in soiled undergarments for an extended period of time. Record review of R1's care plan and interviews confirm that Resident R1 is independent in toileting and prefers to wear disposable underware. R1 is not on a toileting program though staff offer to assist R1 who often refuses the help.

This department investigated the allegation: Staff did not ensure resident's grooming needs are being met. R1 was observed on 9/25/24 and 2/3/25 to be well groomedd, and wearing clean clothess. R1's personal grooming items were also observed on the dates above. An interview with the facility podiatrist confirms that the Dr, attempts to provide treatment with each visit and R1 usually refuses. It was confirmed that the podiatrist visits are covered by R1's insurance.

See LIC9099C for the continuation of this report
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Sergiy PidgirnyTELEPHONE: (559) 246-0610
LICENSING EVALUATOR NAME: Katie BrownTELEPHONE: (559) 498-9964
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 24-AS-20240920162946
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: OAKMONT OF NORTH FRESNO
FACILITY NUMBER: 107209036
VISIT DATE: 02/03/2025
NARRATIVE
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Based on observation, Record Review of R1's file and interviews, we have found that the allegations are UNFOUNDED, therefore we have dismissed the allegation.

There were no citations issued

An exit interview was conducted and a copy of this report was left with AD, whose signature confirms receipt of this report.
SUPERVISOR'S NAME: Sergiy PidgirnyTELEPHONE: (559) 246-0610
LICENSING EVALUATOR NAME: Katie BrownTELEPHONE: (559) 498-9964
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2