107209036-3-4-2026-24-AS-SDOE-DUC33M-20260522175345

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 107209036
Report Date: 03/04/2026
Date Signed: 03/04/2026 04:30:13 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/25/2026 and conducted by Evaluator Katie Brown

PUBLIC

COMPLAINT CONTROL NUMBER: 24-AS-20260225092938

FACILITY NAME:	OAKMONT OF NORTH FRESNO		FACILITY NUMBER:	107209036
ADMINISTRATOR:	SETTY, HEIDI		FACILITY TYPE:	740
ADDRESS:	5605 N GATES AVE		TELEPHONE:	(559) 277-5959
CITY:	FRESNO	STATE: CA	ZIP CODE:	93722
CAPACITY:	122	CENSUS: 73	DATE:	03/04/2026
		UNANNOUNCED	TIME BEGAN:	02:30 PM
MET WITH:	Mary Davis		TIME COMPLETED:	04:45 PM

ALLEGATION(S):

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Staff are not using the residents preferred pharmacy

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Katie Brown arrived unannounced to conduct the initial complaint investigation. The Administrator (AD) Heidi Setty is out of the facility today. LPA explained the reason for the visit and discussed the allegation with Marketing Director (MD) Mary Davis.

During this visit, LPA conducted a record review of Resident (R1's) Medication Administration Record (MAR) and Centrally Stored Medication Log. Interviews with facility LVN, R1's Responsible Party along with record review have confirmed the facility is ordering R1's medication from the correct pharmacy. This Agency has investigated the allegation listed above. We have found that the allegation is UNFOUNDED, therefore we have dismissed the allegation.

There were no citations issued
An exit interview was conducted and a copy of this report was provided.

Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Sergiy Pidgirny
LICENSING EVALUATOR NAME: Katie Brown
LICENSING EVALUATOR SIGNATURE:	DATE: 03/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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