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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107209069
Report Date: 02/24/2021
Date Signed: 02/24/2021 11:11:09 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/24/2020 and conducted by Evaluator Alexandria Walton
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20201224132311
FACILITY NAME:MAPLE TREE CARE HOME 2FACILITY NUMBER:
107209069
ADMINISTRATOR:CHERNYAKOVA, IRINAFACILITY TYPE:
740
ADDRESS:2081 E RYAN LANETELEPHONE:
(559) 916-5206
CITY:FRESNOSTATE: CAZIP CODE:
93720
CAPACITY:6CENSUS: 1DATE:
02/24/2021
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Administrator, Irina ChernyakovaTIME COMPLETED:
11:10 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff physically abused resident
Staff verbally abused resident
Staff failed to meet the resident's needs
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 2/24/2021, Licensing Program Analyst (LPA) A. Walton contacted Administrator, Irina Chernyakova to deliver findings on the above allegations via telephone due to COVID-19 and precautionary measures. LPA introduced self and discussed the purpose of the call with Administrator.

The Department investigated the above allegations and based on interviews and records review, there is not a preponderance of evidence to prove or disprove that the allegations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

No deficiencies issued. An exit interview was conducted with Adminsitrator. A copy of this report was discussed and provided via email and an electronic read receipt confirms receiving these documents
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Melinda HoffmannTELEPHONE: (559) 650-7914
LICENSING EVALUATOR NAME: Alexandria WaltonTELEPHONE: (559) 246-0128
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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