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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107209100
Report Date: 05/06/2026
Date Signed: 05/06/2026 11:52:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/01/2026 and conducted by Evaluator Daiquiri Boyd
COMPLAINT CONTROL NUMBER: 24-AS-20260501143741
FACILITY NAME:FRESNO GUEST HOME #14FACILITY NUMBER:
107209100
ADMINISTRATOR:KUTNERIAN, GEORGEFACILITY TYPE:
740
ADDRESS:2118 E FREMONT AVE.TELEPHONE:
(559) 434-1839
CITY:FRESNOSTATE: CAZIP CODE:
93710
CAPACITY:6CENSUS: 6DATE:
05/06/2026
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Teresa LongTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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9
Staff did not provide adequate care to residents
Staff do not ensure that residents are cleaned properly
Staff do not change residents when soiled in a timely manner
Facility serves food that is not of good quality to meet residents' needs
Facility does not address residents' dental needs in a timely manner
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Daiquiri Boyd conducted the 10 Day complaint investigation visit to the facility. During this visit LPA interviewed Administrator (AD) Teresa Long and resident. LPA delivered investigation findings regarding the above allegations. The Department has investigated the complaint alleging: Staff did not provide adequate care to residents, did not ensure that residents are cleaned properly, do not change residents when soild in a timely manner, facility serves food that is not of good quality to meet residents' needs and facility does not address residents' dental needs in a timely manner. Based on the interviews conducted and/or records review the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sergiy Pidgirny
LICENSING EVALUATOR NAME: Daiquiri Boyd
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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