107209324-6-2-2026-24-AS-SPIY-DTFLRU-20260424085943

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 107209324
Report Date: 03/27/2026
Date Signed: 06/02/2026 04:01:54 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2026 and conducted by Evaluator Martin Vega

COMPLAINT CONTROL NUMBER: 24-AS-20260128115035

FACILITY NAME:	GROVE, THE		FACILITY NUMBER:	107209324
ADMINISTRATOR:	BREWER, NORSHELL		FACILITY TYPE:	740
ADDRESS:	7444 NORTH CEDAR AVE		TELEPHONE:	(801) 815-0808
CITY:	FRESNO	STATE: CA	ZIP CODE:	93720
CAPACITY:	130	CENSUS: 77	DATE:	03/27/2026
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Executive Director - Norshell Brewer		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Staff did not seek timely medical attention for a resident

INVESTIGATION FINDINGS:

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On March 27, 2026, Licensing Program Analyst (LPA) M Vega conducted an unannounced inspection at the facility and met with Executive Director - Norshell Brewer. The purpose of the visit was to open a complaint investigation and deliver findings regarding the above allegation.

It was alleged that the facility, "Staff did not seek timely medical attention for a resident." Based on record review staff was immediately searching for resident 1 (R1), it has been determined that the facility does ensure R1 received medical care and determined the allegation is unfounded.

This agency has investigated the complaint alleging “Staff did not seek timely medical attention for a resident” We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened or is without a reasonable basis. We have found that the complaint was unfounded, therefore we have dismissed the complaint.

An exit interview was conducted a copy of the amended report provided to the Business Office Director - Nancy Braxton-Cartier

Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Shawna Doucette
LICENSING EVALUATOR NAME: Martin Vega
LICENSING EVALUATOR SIGNATURE:	DATE: 03/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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