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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107209475
Report Date: 12/17/2025
Date Signed: 12/17/2025 09:12:11 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/24/2025 and conducted by Evaluator Jimmy Duarte
COMPLAINT CONTROL NUMBER: 24-AS-20250924124046
FACILITY NAME:SWIFT HOUSEFACILITY NUMBER:
107209475
ADMINISTRATOR:CORONA, GUADALUPEFACILITY TYPE:
735
ADDRESS:1435 E SWIFT AVETELEPHONE:
(559) 226-3068
CITY:FRESNOSTATE: CAZIP CODE:
93704
CAPACITY:6CENSUS: 6DATE:
12/17/2025
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Ronika LoTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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9
Staff physically abuse resident(s) in care.
Staff emotionally abuse resident(s) in care.
Staff member caused injury to resident in care.
Staff did not allow resident in care to have visitations.
Staff do not allow resident access into and out of their room while in care.
Staff are not maintaining accurate resident records for residents in care.
INVESTIGATION FINDINGS:
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On 12/17/2025, Licensing Program Analyst (LPA) J. Duarte and Licensing Program Mananger (LPM) A. Walton, met with with staff, who stated that they would contact the administrator. Staff allowed entry and LPA explained the reason for the visit. Administrator Guadalupe Corona arrived shortly after.

The Department conducted interviews and reviewed records. Based on the interviews conducted and records reviewed, residents and staff denied the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did occur; therefore, the allegations are Unsubstantiated.

An exit interview was conducted and a copy of this report was discussed and provided to the administrator whose signature on this form confirms receipt of this document.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Serigy Pidgirny
LICENSING EVALUATOR NAME: Jimmy Duarte
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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