<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 107209509
Report Date: 05/08/2026
Date Signed: 05/08/2026 02:09:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2026 and conducted by Evaluator Melinda Medina
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20260130121933
FACILITY NAME:IDEAL CARE CENTERS 2FACILITY NUMBER:
107209509
ADMINISTRATOR:IDONI, GREGORYFACILITY TYPE:
740
ADDRESS:2020 N TEILMAN AVETELEPHONE:
(559) 369-7689
CITY:FRESNOSTATE: CAZIP CODE:
93705
CAPACITY:12CENSUS: 6DATE:
05/08/2026
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Greg IdoniTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not provide residents with medication as prescribed
Staff mismanaging residents medication
Staff do not ensure that residents’ medication is refilled in a timely manner
Staff do not provide residents with adequate food service
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/08/26, Licensing Program Analyst (LPA) M. Medina conducted an unannounced initial 10-day complaint visit. LPA stated purpose and allowed entrance into facility. LPA met with Licensee/Administrator Greg Idoni to conduct complaint visit.

This department has investigated the above allegations. During the course of the investigation, LPA toured the facility, conducted interviews, and reviewed documentation. The department has insufficient information regarding the above allegations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or disprove that the allegation occurred therefore the allegations are UNSUBSTANTIATED.

No deficiencies cited.

Exit interview conducted. A copy of this report was provided to Administrator for facility records.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Melinda Medina
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2026 and conducted by Evaluator Melinda Medina
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20260130121933

FACILITY NAME:IDEAL CARE CENTERS 2FACILITY NUMBER:
107209509
ADMINISTRATOR:IDONI, GREGORYFACILITY TYPE:
740
ADDRESS:2020 N TEILMAN AVETELEPHONE:
(559) 369-7689
CITY:FRESNOSTATE: CAZIP CODE:
93705
CAPACITY:12CENSUS: 6DATE:
05/08/2026
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Greg IdoniTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are financially abusing residents in care
Staff yell at the residents in care
Staff was aggressive with resident in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/08/26, Licensing Program Analyst (LPA) M. Medina conducted an unannounced initial 10-day complaint visit. LPA stated purpose and allowed entrance into facility. LPA met with Licensee/Administrator Greg Idoni to conduct complaint visit.

During the course of the investigation, documents were reviewed, interviews conducted, and information gathered. During interviews there was no mention of residents being yelling at or any use of aggression towards residents by staff. For the resident's in care they utilize a 3rd party payee who handles resident's finances.

This Department has found that the above allegations are UNFOUNDED, meaning they were false, could not have happened, and/or were without reasonable basis. We have therefore dismissed the complaint.

No deficiencies cited . Exit interview conducted. A copy of this report was provided to Administrator for facility records
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Melinda Medina
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2